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By Richard P. | 1/21/2018
"When my pickup needs service, I take it to Midas in Mason City first. Bill and all the employees are friendly, efficient, and technically superior. They go the extra mile to make sure their customers keep coming back. "
By Tina D | 7/5/2022
All the staff are incredibly kind, honest, and trustworthy. I will never trust my vehicles with anyone else. They don't pressure me to get anything extra and they always, Always are more than willing to explain things to me.
By Brian C. | 1/19/2018
Good experience with Bill and his Midas crew. Bill is very thorough and he and his crew will take good care of you!
By John W | 6/16/2022
Not pushy, very thorough and explained very well. Even showed a video.
By Teri J. | 1/14/2018
"Excellent service, Bill explained everything for pre-approval before servicing."
By Frank | 6/10/2022
Always straightforward advice. Friendly staff. Honest. Professional.
By Vicky M. | 1/10/2018
Bill at Midas is great at listening to your concerns and figuring out what is going on with the car. He explains the issues in easy ways to understand. He and the technicians provide fast service!
By Kurtiss A. | 6/3/2022
The forthright manner everything was explained. Didn't "talk down" to me. Courteous manner manifest by the Manager AND the Technicians. Work completed in a timely fashion. "Listened" to all my concerns. Thank You, Bill & Team!
By Ruben C. | 12/23/2017
Excellent customer service...great technicians!
By Zach K. | 5/20/2022
Quick service
By ruben c. | 12/11/2017
excellent service...great people who work on my vehicles
By I am Zoe H. | 5/18/2022
My MIDAS guys know how to keep my 21 yr old car in good running condition for me every time I check in. They are friendly & helpfull in describing to me what work will need to be done. Thankful they are here in Mason City, IA!
By Micheal F. | 11/26/2017
Midas lent me a loaner car whilst they did the work. Very satisfactory. Thank you.
By Andrew | 5/14/2022
Bill and his team always provide great service and explain everything very well. They are knowledgeable and trustworthy.
By anonymous | 11/23/2017
Nice job, as usual. Gave the Element a good looking-over, and found the leaky crankshaft seal, which apparently was the source of the oil smell I'd noticed lately. No such odor now.
By Waheed rahman | 5/10/2022
They listen to you and explain in simple language what is wrong with the car.
By Robert F. | 10/15/2017
B-e-a-utiful!Very friendly and efficient service!I'll definitely be back.
By Lisa J | 4/29/2022
Always friendly, fast, efficient, and welcoming.
By Carole N. | 10/14/2017
"I made an appointment to have my van safety checked for a trip from IA to CA and it was done very professionally by the staff at Midas in Mason City, IA. Checked tires, shocks and basic things like windshield wiper fluids and air filters. Know I'll be sa"
By Bill | 4/27/2022
How quickly I got this done.
