By Tom K. | 2/15/2022
"We recently had an overnight stay in Appleton for an early the next morning surgery appointment. Along our way, somewhere between Greenbay and Appleton a front brake started dragging on our vehicle. It was 4 pm when we pulled into this shop and the young m"
By Anonymous | 5/7/2024
A great team and exceptional service.
By Jennifer M. | 1/10/2022
This store goes above & beyond & the employees are phenomenal. Highly recommend!
By Morgan H | 4/27/2024
I called less than an hour before, got an appointment quickly. I arrived early and the receptionist was extremely pleasant. Waited maybe 30 minutes and my vehicle was completed. The price was the cheapest I could find, the service was amazing, and the job was done quickly. Absolutely will come back and recommend.
By Mitchell L. | 1/10/2022
Nice job!
By Hue | 4/23/2024
They take the time to take care of their customers. They are transparent in their transactions. They are always respectful and courteous. My problems are always taken care of to the best of their abilities.
By Chelsea B. | 12/28/2021
I?ve to a lot of different shops and this one is hands down the best and gives the best service because of Emily. I was in and out in a timely matter. She is caring and understanding and puts her heart into her work. I will definitely be back
By Meghan M | 4/1/2024
Easy, fast service. Friendly staff & great price for services provided
By Shannon R. | 12/24/2021
I had an excellent experience with the shop. Emily was very professional and wonderful to deal with I highly recommend the shop and always ask for Emily!!!
By Doua Y | 3/23/2024
We were on our Spring break mini vacation when the struts and shocks on our van went bad. We were in desperate help to get our van fixed to continue our trip. It was a Saturday so we were limited to options. Thankfully MIDAS was open! We called and explained our situation and what we knew about the van. Emily at MIDAS checked for parts and gave as an estimation. We were seen shortly after the phone call. They were very considerate of our situation and got us checked in and out ASAP. It was 30 degrees out.. we had 4 kids under 9 plus our family dog. The MIDAS in Appleton is in a good location that we were able to keep the kids busy with activities. MIDAS called us about an hour and 30 minutes later and we were back on the road. We are very thankful for MIDAS!!
By Mikayla E. | 12/20/2021
I just have to say that Emily was an amazing manager. I had a few problems and she helped me out and took care of everything and was very sweet!! I have never had a better experience at any other auto shop. 5 stars
By Joe W | 3/16/2024
Very easy to schedule an appointment. When I arrived greeted promptly and Very friendly. Price was awesome and service Very efficient.
By Joseph H. | 12/15/2021
Emily is a very nice and courteous Service Manager Very helpful when I deliver parts to the store
By Beverly S. | 2/5/2024
I stopped into Midas to ask if they could check my muffler and if there was a charge to do so. The gentleman was so very accommodating and friendly. He said they could check it and there would not be a charge for that. It was taken in immediately, and he then showed me that there was a small hold in the muffler. He gave me the price of the installation, and I decided to get it done that day since they were able to do it. I was surprised at the price of an hour of labor. Other than that, I was satisfied with the service and the speed in which they were able to order the muffler and install it. Like I said, the gentleman was very kind and professional.
By Dani M. | 12/13/2021
Excellent customer service in all aspects. Emily helped explain things and provided stellar service! Will be coming back!
By Chrissy :) | 1/15/2024
Don went above and beyond to diagnose and fix my vehicle - and it was quick! He was super nice and most importantly he was honest! Had he not had the correct scanning tool, it wouldn’t have been diagnosed correctly and could’ve cost me a lot more with everyone thinking it was the computer system instead of a blown fuse! Thank you so much Don! You’re amazing!! Appreciate you and Midas so much!!
By Lauren G. | 12/9/2021
"Excellent, professional and understanding customer service from Steve Rivera! Was helped with my vehicle?s headlight without an appointment. Was greeted by Steve and car was taken care of right away! Thanks Steve!"
By Scotty L | 1/15/2024
Don made sure to get me fixed and back on the road while giving me a great customer experience. Thank you Don for your help!
By Kristina K. | 12/9/2021
Emily definitely has amazing customer service skills. Was very sweet and helped me with everything I needed. Blessed to have someone like emily around at the store!
By Alby | 1/12/2024
They tackle issues either small or large in scope with the same focus and expediency to satisfactory completion at a fair price. A friendly communication and openness to customer desires are all part of what I can expect from this organization.