By anonymous | 1/2/2020
The Big O team at the Jefferson St location is always helpful and courteous providing stellar service.
By Danielle | 1/15/2024
Andy did a phenomenal job assisting me with my windshield wiper replacement. He made it very quick and easy! I would totally return!!!
By Mary | 12/24/2019
I wish I could remember the name of the gentleman who helped me. I called before I came in and he greeted me on the phone in a very excited way, like I was the only person who mattered to him. When I arrived the same gentleman greeted me at the store and said he remembered talking to me on the phone. He was very personable. When I was waiting for my car he came and sat down next to me to explain what my car needed. He was very polite, knowledgeable and sincere. I felt like I was the most important customer in the store. At other places I have shopped for tires the language is not at all professional. I have never experienced unprofessional service at Big O Tires. Even though I had to pay for the service to my car I left feeling important. Thank you!
By Djaee | 1/10/2024
The customer service was amazing, very friendly and comfortable environment, was in and out with the best highly classed and favorite service I’ve ever experienced from a tire place. :)
By Tabitha | 12/17/2019
Andy at the Jefferson Street location is AMAZING!! He was very friendly, patient and helpful with the entire process from my first phone call, to helping me pick out tires, scheduling my appointment, and ringing out my purchase at the very end. I wish all customer service people I encountered were as wonderful at their jobs!!
By Shelley H | 1/9/2024
great customer service
By Hugh Harrell | 11/20/2019
Excellent service and staff
By Matt B | 12/29/2023
I buy tires for all of my vehicles from this location. Staff is helpful and friendly
By Jennifer | 11/8/2019
Wonderful service, as always!
By JT | 12/29/2023
Andy always makes the process simple and he communicates with your at all times.
By Kathy | 10/28/2019
I had a tire problem while out of town. These guys were amazing to help me come up with a suitable solution and get me safely back on the road headed home. Very much appreciated.
By KristenB | 12/18/2023
Easy to work with and great communication
By Katie | 10/28/2019
This is the only place I bring my car. I trust them and they always get me in and out pretty quick. Very friendly customer service too.
By Dspatt7 | 12/9/2023
In and out service! Very friendly service
By Matthew | 10/24/2019
Mechanic fixed my truck, Customer service and management didn't do there job! Very disappointed in those 2 aspects. Otherwise everything else was great as always before.
By Phillj | 12/4/2023
Speed of service, ease of scheduling
By Beverly Ponder | 10/23/2019
I will return!
By Stephen | 12/1/2023
I have been a customer of Andy Forck for well over 40 years Andy has always provided me wonderful service with a smile I trust Andy and Big O I know Andy has been with Big O for a long time and he he has always provided me the best advice and service you can ask for I can’t say enough positive comments about Andy Great Employees
By Jim | 9/30/2019
Very helpful crew
By Markj | 11/30/2023
Andy Forck always treats us so well