By Jasmine | 9/6/2019
Keep up the good work!
By Bryan M | 11/21/2023
Everytime, I come to Big O, Jeff or Brian greet me. I service five vehicles and they start my ticket as I come into the door. They often give me a frequent customer discount on the bigger items. And on a previous occasion, took care of a big problem at a very significant discount to help me during a financial crunch--and so I keep coming back. If needed, I can also talk directly with the technician doing the work.
By Robert | 9/6/2019
Easy cooperation.
By Tom D | 11/20/2023
Very quick and high quality service
By Christy | 9/6/2019
Everyone was great
By Liz G | 11/16/2023
Best experience I’ve had in a while for an oil change. When I called they picked up promptly and were friendly. I was offered water/coffee while I waited by Brian as well. The staff was very friendly and seemed to have a great rapport with one another and seemed to enjoy working with each other and their job. They had some awesome animal documentary playing and I got to learn about damselflies which was also pretty cool! Please let them know I apologize for the bits of deer that were under my car!
By Mark | 9/6/2019
Andy was great to deal with
By Lisa B | 11/14/2023
Quick, personable staff, good price
By Robert | 9/6/2019
On question for it does not give a key for the value range. IE doesn't say what 1 or 5 stands for is why I picked three for each.if you choose for me to retake the survey after you correct the instructions on step 4 please resend it to MorandaMedia@gmail.com or toy777room@gmail.com
By SaShoema | 11/14/2023
Brian is always helpful and friendly. He called to verify a service that was recommended and I didn’t feel pressured to purchase.
By Kathy | 9/6/2019
I love the store on the loop. Always very nice. Got me in and out of there quickly despite the electricity being off. I actually learned that you have to have a key to take the tire off. Only down point is someone left dirty grease(?) stain on the passenger seat of my new car.
By Kerri S. | 11/7/2023
I love Big O Tires, and will continue to bring them service. However, I have an older vehicle and would like to bring to a dealership for repairs at least on one occasion
By Karen | 9/6/2019
Very friendly and fast
By Stacy H. (Columbia, MO) | 11/3/2023
Thanks, Jerome and *team* for your communication and high-quality service. Love my tires. Go, Steelers! -Stacy
By Paul | 9/6/2019
Staff was friendly and knowledgeable. Highly recommend.
By Paul | 10/24/2023
Excellent price, great knowledge of product, timely process.
By Todd B. | 9/6/2019
I went in an told the gentleman the problem with my recurring problem with my tire. He said they'd look at it. They came back and told me there was corrosion around the rim causing a very slow leak. Problem fixed, right? Nope! They then told me I had problems with a tie rod end and should get the front end aligned. It was in pretty bad shape. I'm so glad they saw the problem and let me know about it. I feel safer knowing the guys at BigO are looking out for me!
By KHolla | 10/12/2023
Every one there was so friendly and very helpful.
By Wayne | 9/6/2019
they are always nice to me and get the job done!
By Gary W | 9/30/2023
They did a great job installing new wheels and tires.