By Richard | 9/6/2019
Great guys, very professional. Talked to them on the phone before coming in. It looked as though they were very busy, but they gave me a time frame of when my car would be seen and when it would be done, and they got it done in that time frame. I'm very impressed.
By Chris | 12/19/2023
This location made it really easy to schedule opposed to other tire shops.
By John | 9/6/2019
They have improved their performance.
By Susan H | 12/18/2023
These guys always do a great job. They treat me with respect and always make me feel welcome bringing my car to them to be serviced.
By John Patton | 9/6/2019
This is the only shop that I will take my truck. Just in the past year they have put on a lift kit, new gears, a new motor, and most of my front end on my truck with the piece of mind of their awesome warranty. Craig and Greg up front then Derek and his crew offer customer service that is second to none. I get asked all the time who built my truck I tell them big o on the business loop. They will definitely be doing my future custom projects.
By Myke | 12/16/2023
Fast and friendly
By mary | 9/6/2019
so pleased. great service, thorough job, friendly professional staff.
By Greg | 12/15/2023
Quuckly
By Danielle | 9/6/2019
The picked up my vehicle from me and brought it back. Which helped a lot since I was at work and needed the work done asap. As always the guys took good care of everything!!
By twentyninteenfonefiftyowner | 12/6/2023
Every staff member I interacted with was extremely knowledgeable, engaged, and friendly. After scheduling an appointment online, I was contacted to be informed the tires I wanted were out of stock, but the prompt phone call with adequate alternatives left me highly impressed. These days more and more large companies are trying less and less to leave a lasting positive impression on its customers. My experience with Big O Tires has taken a big step in restoring my faith in the automotive industry as a whole. I will be needing tires for my truck next year and will absolutely come back to this business.
By Marcia and Chris Beckett | 9/6/2019
Thankful for Greg Carlos always being efficient.
By Wm Wranglerr | 12/5/2023
When I need something tire related I just walk in and have a seat, I know they have a full client list for their services, this last visit I was so relaxed there I had a nap while I waited. No one was upset about it.
By Jaime | 9/6/2019
It was great - they were honest that I didn't need more than an alignment and it was free, yay!
By Delois Y | 12/4/2023
The associate was very knowledgeable and courteous
By Tabetha | 9/6/2019
I only go to the Business Loop location. I've tried the south location, but never get the great service like I do at the other one. They were busy, but took the time to acknowledge me and let me know they would be right with me. I appreciated that they didn't try to sell me things I didn't need, but informed me of the things I needed to fix/replace in the near future. Great group of young men.
By Caitlin | 12/4/2023
The tires I wanted weren't available and Jeff helped me find a comparable tire with the same promotion which I was very happy with.
By Mona | 9/6/2019
Long time customer, always happy with the service and knowledge of the staff
By T Ball | 11/30/2023
Work took quite a while, but a few issues were run into in the process, which got communicated and fixed as necessary along the way
By David Wrenn | 9/6/2019
Excellent, can do service. Got me in and out promptly. They performed good work on my trailer. Greg and Andy were very good to deal with.
By Rover | 11/27/2023
Easy to schedule. Friendly staff. Fast service