Midas

769 ratings
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Location

11463 West Broad Street,
Richmond, VA 23233

anonymous

By anonymous | 10/26/2020

Great customer service and expertise

David L.

By David L. | 6/12/2024

I have been a customer of Midas for years and have worked with Matt that entire time. Their professionalism, communication & courtesy is unprecedented. The staff from the mechanics to the customer service folks is extremely personable. Would highly recommend. .

anonymous

By anonymous | 10/25/2020

Great! Dependable. Great customer service.

MarthaD

By MarthaD | 6/6/2024

I've been coming to this Midas for years and years and have never been disappointed with anything. The service folks tell me what's needed, what it's going to cost and why it's needed. I can stop by and they check my tires and fill them for me when the light goes on and the fact that they are such a good community citizen - supporting our communities in so many ways - that's what originally led me to Mark Smith's Midas shop and I've never regretted it. Martha Doukas

John B.

By John B. | 10/22/2020

Outstanding customer service and automotive care. Highly recommended.

dspai

By dspai | 6/2/2024

Very easy to schedule service and drop off my car. Associates are always very helpful and courteous

Jason M.

By Jason M. | 10/21/2020

This group gives you all the information you need and competitive rates. With their quick service I will be coming back to this shop for YEARS.Jason

Haralambos Kipreos

By Haralambos Kipreos | 5/28/2024

These are good honest people get you in and out fast

Adam F.

By Adam F. | 10/18/2020

"We had never been to Midas. We needed an inspection of our vehicle. We called another place which we USED to get our car services done and they stated to come on in. So when we arrived at this repair center, who we won?t name but they are NOT on FIRE, they"

Harry

By Harry | 5/13/2024

The 2 ladies at customer service were excellent and Matthew Adams was awesome.

Anthony G.

By Anthony G. | 10/15/2020

"The saying that ?First Impressions Are Lasting? is so true of my first experience with Midas, From the first phone call to my visit, the staff was very a professional, very knowledgeable and the work performed was of the highest quality."

Charlotte D

By Charlotte D | 5/7/2024

My wait time was minimal. They kept me informed of their progress, took the time to talk with me. Very professional , knowledgeable and friendly.

anonymous

By anonymous | 10/13/2020

Truly midas stands by its work

Pam

By Pam | 5/6/2024

Easy to schedule and fast service; friendly staff

Victoria M.

By Victoria M. | 10/9/2020

"Have been taking my cars to Midas Short Pump for years. They take the time to show you and explain the problem, perform timely and quality work and do so with honesty and integrity. "

Thanks to

By Thanks to | 5/3/2024

From check in to service updates to check out, everything was done well.

anonymous

By anonymous | 10/4/2020

Professional service, and great documentation!

Cindy S

By Cindy S | 5/1/2024

Professional attention to customers, excellent service, trustworthy recommendations, loaner car and coupons available.

anonymous

By anonymous | 10/2/2020

Always fair, always thorough.

Grace B

By Grace B | 5/1/2024

My problem was a small problem to them but I had no idea if it meant something more. A flap was loose. They took care of it as it was a big problem. I'm so thankful.