Midas

721 ratings
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Location

11463 West Broad Street,
Richmond, VA 23233

Kathryn H.

By Kathryn H. | 2/25/2022

"I had a fantastic experience! Took my car in for brakes, but they checked everything. Told me what I needed and the costs up front. Matt was great! He called me when he found out my driver's side door wasn't opening properly. I was surprised that they did "

Harry

By Harry | 5/13/2024

The 2 ladies at customer service were excellent and Matthew Adams was awesome.

James T.

By James T. | 2/8/2022

We had a great experience here from the ease in making the appointment to the work preformed on the vehicle. We will be back!

Charlotte D

By Charlotte D | 5/7/2024

My wait time was minimal. They kept me informed of their progress, took the time to talk with me. Very professional , knowledgeable and friendly.

Olaf R.

By Olaf R. | 2/3/2022

"I love these guys and I send anyone who ask me where to go for auto service to Short Pump Midas. These guys are kind and professional in every respect. From a great caring owner to the friendly front desk staff, I give this company a 5* star rating everyda"

Pam

By Pam | 5/6/2024

Easy to schedule and fast service; friendly staff

Kelly F.

By Kelly F. | 2/2/2022

"I recently had an appointment for a state inspection. The scheduling process was easy. When I arrived they greeted me, got my car seen quickly and I waited in the comfortable waiting area. Having two golden retrievers behind the front desk was an added "

Thanks to

By Thanks to | 5/3/2024

From check in to service updates to check out, everything was done well.

sue s.

By sue s. | 1/27/2022

"I recently stopped by this shop when I was nearby & had an emergency auto message to add oil. Lucas came out, checked the oil level, confirmed it was dangerously low, and just added what the car needed. AND he did this even though I had no appointment, i"

Cindy S

By Cindy S | 5/1/2024

Professional attention to customers, excellent service, trustworthy recommendations, loaner car and coupons available.

Kevin M.

By Kevin M. | 1/26/2022

Great customer service and quick service! This was my first time. I will be back for sure?

Grace B

By Grace B | 5/1/2024

My problem was a small problem to them but I had no idea if it meant something more. A flap was loose. They took care of it as it was a big problem. I'm so thankful.

Jeff W.

By Jeff W. | 1/11/2022

"Great location?techs and management are top notch. I feel they are honest, do the work that is required and don?t try to up-sell you on things not needed. RESPECTABLE!!!"

Carla

By Carla | 4/30/2024

The kind and respectful interaction with the Midas team. The honesty of your skilled mechanics.

Jon S.

By Jon S. | 1/11/2022

For years we have been going to Midas Short Pump for all of our car repair needs and they never disappoint. Professional and friendly.

Anonymous

By Anonymous | 4/29/2024

Never thought it would be this easy to make an appointment and get my car inspected!

Winn A.

By Winn A. | 12/5/2021

Staff was efficient and kind!

Cheryl W

By Cheryl W | 4/26/2024

All staff members are highly professional and customer service oriented. My time is regarded as important which is appreciated. It is a pleasure to give business to an organization who continuously gives back to the community. Thank you !!

Stacy T.

By Stacy T. | 12/2/2021

"I have shopped around for a shop I could completely trust for years in the Richmond area and the Midas of Richmond group has by far been the best, most reliable, and reasonable. They have never tried to recommend something my car didn't need. They support"

Don C

By Don C | 4/19/2024

These folks always do me right. Exceed my expectations. Courtesy cars are a huge PLUS. Always friendly. Never talk down to me.They truly listen. Highly recommend.