Midas

"I had a great experience. All of the employees that I worked with were extremely friendly and helpful. My car was done exactly within the estimated time window, which was key when I had two kids with me!"

Never thought it would be this easy to make an appointment and get my car inspected!

"Was in town from Staunton. Had smoke coming from right rear tire of my 2002 Ford Excursion. Was told by Ford dealership that their ""truck technician"" did not work on Satutdays ( assume brakes on this vehicle are different than brakes on other vehicles?) G"

All staff members are highly professional and customer service oriented. My time is regarded as important which is appreciated. It is a pleasure to give business to an organization who continuously gives back to the community. Thank you !!

Solid service. Great place

These folks always do me right. Exceed my expectations. Courtesy cars are a huge PLUS. Always friendly. Never talk down to me.They truly listen. Highly recommend.

"Every time I'm here, it's a great experience. They tell you everything and don't just give you a bill at the end. I will definitely keep coming here."

Prompt, friendly service.

Another great experience at Midas Short Pump. They took my Jeep right away and followed through until the job was done perfectly!

Friendly staff, explained things in detail, excellent communication, very flexible with scheduling, work was done as described and ready in the time that was estimated, great customer service.

They replaced my struts and shocks and the car rides like when it was new. Best price and work done when promised. Great experience.

Matthew communicated with me to keep me updated on the progress of my vehicle and gave me recommendations of service needed and a clear price for all services. My vehicle was ready in a timely matter and check out staff were very friendly, courteous and helpful.

Thanks for the great service on my vehicle. The technician was attentive and professional.

Quality of service and cost

Very good customer service and quality of work.

Always trustworthy service. Friendly service and great work. Communication is clear and frequent.

"We detected a noise while traveling through Richmond on Sunday. Well, as you can guess - NOBODY is open for car repairs on Sunday, but MIDAS WAS!!! We got there late but they were extremely nice & fit us in. Unfortunately, our car could not be fixed on t"

Speed of completion and ease of scheduling

"So I stopped by Midas, because a light came up on my dash. (Mind you I?ve had a very bad experience once with Midas). And this worker was absolutely amazing, all I needed was air in my tires. He didn?t try to assume I needed new tires, he didn?t try to say"

Friendly, professional, timely repairs, competitive pricing and have NEVER had to take my car back because repairs not completed or done incorrectly!