Midas

771 ratings
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Location

11463 West Broad Street,
Richmond, VA 23233

Molly R.

By Molly R. | 10/19/2021

"I had a great experience. All of the employees that I worked with were extremely friendly and helpful. My car was done exactly within the estimated time window, which was key when I had two kids with me!"

Pam H.

By Pam H. | 9/22/2024

I love our Midas associates, whether we're dealing with Short Pump, Scotts Addition, Colonial Heights or W Broad Street, they all look out for us and our fleet, tremendous people to work with.

Charled H.

By Charled H. | 10/17/2021

"Was in town from Staunton. Had smoke coming from right rear tire of my 2002 Ford Excursion. Was told by Ford dealership that their ""truck technician"" did not work on Satutdays ( assume brakes on this vehicle are different than brakes on other vehicles?) G"

W

By W | 9/17/2024

They go above and beyond the handling of work! Everyone is friendly and professional!

Craig S.

By Craig S. | 9/2/2021

Solid service. Great place

Brian Brown

By Brian Brown | 9/16/2024

Ease of scheduling, I always schedule for as early to the opening time as I can because I wait for the car to be ready. I have used one of your 'loner' cars in the past but I prefer to drive my own if it's not an emergency.

Bryony G.

By Bryony G. | 8/31/2021

"Every time I'm here, it's a great experience. They tell you everything and don't just give you a bill at the end. I will definitely keep coming here."

ECD

By ECD | 9/11/2024

Just got new tires from Midas and a total flat left rear. Drove in unannounced and they greeted me by name and made room for the repair.

Vienne M.

By Vienne M. | 8/27/2021

Another great experience at Midas Short Pump. They took my Jeep right away and followed through until the job was done perfectly!

Anonymous

By Anonymous | 9/11/2024

Friendly, knowledgeable staff. Fairly reasonable prices. Provided loaner car when my car was going to take longer than anticipated to repair

Louis R.

By Louis R. | 8/27/2021

They replaced my struts and shocks and the car rides like when it was new. Best price and work done when promised. Great experience.

KevinO

By KevinO | 9/6/2024

I have had all 5 of our cars serviced at the Short Pump location for the past 15 years. They are always friendly and knowledgeable. Most. Importantly, I trust them.

Stephanie W.

By Stephanie W. | 8/6/2021

Thanks for the great service on my vehicle. The technician was attentive and professional.

Marc D

By Marc D | 9/3/2024

The associates here are always pleasant from the initial phone call when scheduling, sending updates by text, to ease of pick up.

Roger P.

By Roger P. | 7/31/2021

Very good customer service and quality of work.

Jennifer B

By Jennifer B | 9/2/2024

Requested appointment online via email link. Phone call confirmed needs and timing. Drop off easy and work done well.

Jeff C.

By Jeff C. | 6/29/2021

"We detected a noise while traveling through Richmond on Sunday. Well, as you can guess - NOBODY is open for car repairs on Sunday, but MIDAS WAS!!! We got there late but they were extremely nice & fit us in. Unfortunately, our car could not be fixed on t"

Obiwan

By Obiwan | 8/29/2024

They’re the best. Everything and everyone there is top notch. Have never had a problem. They just called not 30 minutes after I left a front tractor tire to be replaced. It’s ready already! Can’t beat that.

Edna H.

By Edna H. | 6/24/2021

"So I stopped by Midas, because a light came up on my dash. (Mind you I?ve had a very bad experience once with Midas). And this worker was absolutely amazing, all I needed was air in my tires. He didn?t try to assume I needed new tires, he didn?t try to say"

JQ

By JQ | 8/27/2024

Very smooth