Midas

771 ratings
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Location

11463 West Broad Street,
Richmond, VA 23233

Kathryn H.

By Kathryn H. | 2/25/2022

"I had a fantastic experience! Took my car in for brakes, but they checked everything. Told me what I needed and the costs up front. Matt was great! He called me when he found out my driver's side door wasn't opening properly. I was surprised that they did "

Ashby

By Ashby | 10/31/2024

It was a great experience all around. Very professional. Thank you.

James T.

By James T. | 2/8/2022

We had a great experience here from the ease in making the appointment to the work preformed on the vehicle. We will be back!

JoeMac

By JoeMac | 10/29/2024

Always a professional good experience. Great team of people loaner car is very convenient

Olaf R.

By Olaf R. | 2/3/2022

"I love these guys and I send anyone who ask me where to go for auto service to Short Pump Midas. These guys are kind and professional in every respect. From a great caring owner to the friendly front desk staff, I give this company a 5* star rating everyda"

BillF

By BillF | 10/23/2024

From the time they gave me the appointment to the time of completion was less than 24 hours. Service was done in the timeframe expected, and there were no additional costs. My car drives like it’s brand new! Thank you, Midas of Short Pump!

Kelly F.

By Kelly F. | 2/2/2022

"I recently had an appointment for a state inspection. The scheduling process was easy. When I arrived they greeted me, got my car seen quickly and I waited in the comfortable waiting area. Having two golden retrievers behind the front desk was an added "

Marc D

By Marc D | 10/22/2024

I love the text updates with details on progress. Also, the staff is always friendly from check into check out. When they call and inform you there are issues they don’t pressure you into the repair. They explain what’s wrong and what it can cause if not repaired, but if it’s not major, they recommend a timeline.

sue s.

By sue s. | 1/27/2022

"I recently stopped by this shop when I was nearby & had an emergency auto message to add oil. Lucas came out, checked the oil level, confirmed it was dangerously low, and just added what the car needed. AND he did this even though I had no appointment, i"

Bubba

By Bubba | 10/21/2024

Good service and communications.

Kevin M.

By Kevin M. | 1/26/2022

Great customer service and quick service! This was my first time. I will be back for sure?

Brian D

By Brian D | 10/12/2024

Quick scheduling. Employees knowledgeable with great communication. Friendly. Attention to detail and appropriate recommendations. Create trust and client confidence

Jeff W.

By Jeff W. | 1/11/2022

"Great location?techs and management are top notch. I feel they are honest, do the work that is required and don?t try to up-sell you on things not needed. RESPECTABLE!!!"

Bell

By Bell | 10/11/2024

The Midas Staff from the front desk to the technical staff are all so pleasant - organized - and very helpful

Jon S.

By Jon S. | 1/11/2022

For years we have been going to Midas Short Pump for all of our car repair needs and they never disappoint. Professional and friendly.

Don C

By Don C | 10/6/2024

Your front end staff (Amanda and Juli) are always helpful and very friendly. The offer of a loaner car is also a big help. TY

Winn A.

By Winn A. | 12/5/2021

Staff was efficient and kind!

Bud T

By Bud T | 10/2/2024

Most impressed with front of office staff. Knowledgeable, efficient and customer focussed

Stacy T.

By Stacy T. | 12/2/2021

"I have shopped around for a shop I could completely trust for years in the Richmond area and the Midas of Richmond group has by far been the best, most reliable, and reasonable. They have never tried to recommend something my car didn't need. They support"

Brent

By Brent | 9/27/2024

They are always easy to work with.