By Henry | 1/27/2020
I didn't have a appointment but they got in and out for an alignment in 30 mins. I will definitely go back in the future for all of my tire needs
By Jerry S | 8/23/2022
Knowledgeable staff and willingness to provide the service requested
By Ron | 1/25/2020
Fast friendly people, treat you like a person
By Bay | 8/20/2022
Appt was at 8:00am and I was out at 8:22am
By Regina Allen | 1/24/2020
I was worked in which I thank you! I was there little over an hour that was great! Everyone was very polite... and professional
By Bill From Shelbyville | 8/19/2022
They diagnosed my problem they explained to me my problem they fixed my problem. It was under warranty.
By Martha | 1/22/2020
Wonderful surprise when I paid
By Bill S. | 8/18/2022
Got my truck in and completed the work in a fairly timely manner, even though they were short-handed.
By Amanda | 1/20/2020
Fast, Great Service!
By C L C | 8/15/2022
Job was completed timely
By Tom | 1/20/2020
Good and efficient service
By E | 8/13/2022
I was able to drop off my vehicle with no issues and be notified once the vehicle is ready. Also, the instructions that I gave the associate was followed.
By Gail | 1/19/2020
Purchased two tires for my great niece and had oil change. Was impressed with service consultants and staff. Went out of their way to help and assist us with tires and service. I am in the market for 4 new tires for my vehicle and will certainly get an estimate from Big O before I purchase.
By Pam M | 8/11/2022
Respectful, friendly staff. Work completed in time discussed. I like knowing cost upfront.
By Robert | 1/18/2020
All I needed was to have a nail removed from my tire and they were very nice about it and did not charge me, wow!
By Hammer | 8/8/2022
I called to order 2 tires and mounting. the rep. was knowledgeable and friendly. He helped me arrange the drop-off and pick-up for my purchase and mounting. Another rep. loaded my tire into my SUV so that I would not soil my clothes. He volunteered to do so after seeing that I intended to load it myself. I appreciated this extra effort.
By Brenda | 1/14/2020
This was first time I'd had my oil changed at Big O and I was very pleased with service. They also did a great job with the sensors I had changed on the "check tire pressure" lights. I will definitely be back for services other than new tires.
By Jeanne E | 7/30/2022
Matt is super efficient, friendly and delivers excellent customer service. As does Kathryn and all the employees in the shop. They are never condescending which I have experienced at other places.
By Tina | 1/14/2020
Great staff. Work was completed the same day. Store rep went over all work done and what i needed to do. Warranty was explained thoroughly. Great company to do business with.
By Anonymous | 7/29/2022
Good people