Big O Tires

1120 ratings
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Location

9 Carson Place,
Frankfort, KY 40601

Henry

By Henry | 1/27/2020

I didn't have a appointment but they got in and out for an alignment in 30 mins. I will definitely go back in the future for all of my tire needs

Jerry S

By Jerry S | 8/23/2022

Knowledgeable staff and willingness to provide the service requested

Ron

By Ron | 1/25/2020

Fast friendly people, treat you like a person

Bay

By Bay | 8/20/2022

Appt was at 8:00am and I was out at 8:22am

Regina Allen

By Regina Allen | 1/24/2020

I was worked in which I thank you! I was there little over an hour that was great! Everyone was very polite... and professional

Bill From Shelbyville

By Bill From Shelbyville | 8/19/2022

They diagnosed my problem they explained to me my problem they fixed my problem. It was under warranty.

Martha

By Martha | 1/22/2020

Wonderful surprise when I paid

Bill S.

By Bill S. | 8/18/2022

Got my truck in and completed the work in a fairly timely manner, even though they were short-handed.

Amanda

By Amanda | 1/20/2020

Fast, Great Service!

C L C

By C L C | 8/15/2022

Job was completed timely

Tom

By Tom | 1/20/2020

Good and efficient service

E

By E | 8/13/2022

I was able to drop off my vehicle with no issues and be notified once the vehicle is ready. Also, the instructions that I gave the associate was followed.

Gail

By Gail | 1/19/2020

Purchased two tires for my great niece and had oil change. Was impressed with service consultants and staff. Went out of their way to help and assist us with tires and service. I am in the market for 4 new tires for my vehicle and will certainly get an estimate from Big O before I purchase.

Pam M

By Pam M | 8/11/2022

Respectful, friendly staff. Work completed in time discussed. I like knowing cost upfront.

Robert

By Robert | 1/18/2020

All I needed was to have a nail removed from my tire and they were very nice about it and did not charge me, wow!

Hammer

By Hammer | 8/8/2022

I called to order 2 tires and mounting. the rep. was knowledgeable and friendly. He helped me arrange the drop-off and pick-up for my purchase and mounting. Another rep. loaded my tire into my SUV so that I would not soil my clothes. He volunteered to do so after seeing that I intended to load it myself. I appreciated this extra effort.

Brenda

By Brenda | 1/14/2020

This was first time I'd had my oil changed at Big O and I was very pleased with service. They also did a great job with the sensors I had changed on the "check tire pressure" lights. I will definitely be back for services other than new tires.

Jeanne E

By Jeanne E | 7/30/2022

Matt is super efficient, friendly and delivers excellent customer service. As does Kathryn and all the employees in the shop. They are never condescending which I have experienced at other places.

Tina

By Tina | 1/14/2020

Great staff. Work was completed the same day. Store rep went over all work done and what i needed to do. Warranty was explained thoroughly. Great company to do business with.

Anonymous

By Anonymous | 7/29/2022

Good people