By Barbara | 9/6/2019
Jim and his associates are very helpful, outstanding service. HOWEVER THE PRODUCT; i.e. tires, are of very poor quality. One of the 1st set of tires I purchased was out of round and had to be replaced. This set of tires = ALL FOUR HAD TO BE REPLACED DUE TO BEING OUT-OF-ROUND. THE MANUFACTURE HAS VERY POOR QUALITY CONTROL!!!
By Johnny B | 10/11/2023
Jay at the service counter was great! Very professional Knowledgeable And kept me informed on pricing. Have him give me a call for my next 20inch tire on my 2005 dodge Ram
By anonymous | 9/6/2019
They are always friendly, reasonably priced and quick. They care about you as a customer.
By SReiners | 10/7/2023
Always fast, friendly and honest
By anonymous | 9/6/2019
I had a blowout last week, they warrantied the blowout 100%. Other 3 tires were older, so I had them install all new tires on my vehicle.
By E. M.. | 10/2/2023
I like that they remember their repeat customers by name. They explain everything very clearly and they are professional and friendly. I feel the pricing is fair and that they are very honest.
By anonymous | 9/6/2019
They always take good care of me no matter what the situation is, thanks guys!
By Barbara | 9/21/2023
I am extremely satisfied with the service and Dawn (the associate) was as always very helpful. My problem was the price. I had all 4 tires replaced due to a wreck a few months ago and the coliseum center purchased the tires from Walmart. I did not go to Walmart because I was familiar with Big O and my experiences with the Shepherdsville location were always good. However, the price was extremely higher than Walmart.
By anonymous | 9/6/2019
Had work done on a vehicle for my new teenage driver. The vehicle runs like new. Great friendly service:)
By Barry | 9/11/2023
Jay serviced my need. He was professional, courteous, and personable. I like Big O at Jim's in Shepherdsville.
By anonymous | 9/6/2019
Everytime I go, I get top rate service!I have been a long time customer and will continue to have my tores serviced here.
By Kayla H | 9/6/2023
The associates were very friendly and my vehicle was serviced very quickly. I did not have to wait a long time for service.
By anonymous | 9/6/2019
The Front End Alignment serviceman did a fantastic job!The special lug nuts that were ordered for me, and installed without charge was very much appreciated.You have a great business going there and I will continue to come back again.
By Paula W | 8/31/2023
Great people and service
By anonymous | 9/6/2019
The service was fast and very satisfactory, I'm very pleased with Big O service.
By Bob | 8/23/2023
The treatment of the staff was great. The work was performed in a timely manner. Price was fair.
By anonymous | 9/6/2019
The only automotive store I trust!! Great HONEST people that do the best job!! THANKS AGAIN!!!
By Anonymous | 8/18/2023
Fast free day service
By anonymous | 9/6/2019
The people that work at this store are always polite, friendly, and efficient. I have been coming here for many years and trust them.
By Barry | 8/14/2023
I have been a customer of this Big O for over twenty years! I like the way business is conducted here!