Big O Tires

356 ratings
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Location

615 N Buckman St,
Shepherdsville, KY 40165

anonymous

By anonymous | 9/6/2019

This Big O Tire location is the most courteous, efficient, and professional group of employees that I have ever met! So glad to have them!!!

Scott S.

By Scott S. | 1/13/2024

Trustworthy!

anonymous

By anonymous | 9/6/2019

Went in for a tire rotation, and was in and out in 10 minutes!

Debbie S

By Debbie S | 1/10/2024

Service was quick and quality work.

anonymous

By anonymous | 9/6/2019

They always do good work on my car and only recommend what I need not a bunch of extras.

Bob

By Bob | 1/3/2024

Everyone very good at their job, honest, get the job done in a timely manner.

anonymous

By anonymous | 9/6/2019

Entire staff professional and dedicated to customer service. Worked hard on getting me in and out quickly while ensuring all aspects of my vehicle were checked and serviced. Will definitely return for service again.

StevenL1955

By StevenL1955 | 12/30/2023

Got to service quickly And so far working

Keith

By Keith | 9/6/2019

My car broke down, like bearing wore out and tire fell off and broke every stud but Atleastit was on Big o's exit the next mornin I called at 8 am and bye noon I was back on the road to Michigan, I was very lucky to get off exit tire coulda came off on highway I just made into gas station people there were helpful to, pointed me to Big o's. And it was very reasonable even picked me up at hotel. Thanku greg

Billy G

By Billy G | 11/29/2023

You have a great crew who cares about their customers.

Tom Douglas

By Tom Douglas | 9/6/2019

All the customer service personnel are always very friendly and helpful.

D.T.

By D.T. | 11/20/2023

Fast and efficient

anonymous

By anonymous | 9/6/2019

Excellent service and your people are the best. They went out of their way to get me the tire I wanted at the price I could afford. Thank you God Bless

Ken S

By Ken S | 11/10/2023

They were fast, friendly and very professional

Mr and Mrs Jones

By Mr and Mrs Jones | 9/6/2019

These guys are great. I was going to buy some kumos and I had that in my mind as the best buy. After talking to the salesman Mathew I was definately convinced that the Big O Legacy was a way better tire to buy for the money. My Beetle now glides down the road and the steering response is top notch reaction due to alignment. I thank Big O for having the best techs and the awesome saleman Mathew for his knowledge of the Legacy. I will be back to this Big O again. Thanks Big O

Kim L Cecil

By Kim L Cecil | 11/7/2023

Always professional and friendly. Repairs what you ask for and doesn't plus sell.

Jessica

By Jessica | 9/6/2019

In town for an overnight stay, awoke to find a flat on one of the cars. Luckily we were close to the Big O store. We were greeted at the door and ask if we need help. The gentleman came to the car and pulled the tire from the trunk. Checked for punctures and after finding none told us he could clean up the bead reseat tire and check for leaks we couldn't see. Told me the cost and I gave him the go ahead. This gentleman was professional and courteous. It was a bright spot in what could have been a bad start to the morning. Thank You. In a few minutes we were out the door with the fixed tire. Great experience.

Susiesmiled

By Susiesmiled | 10/30/2023

I had a minor problem with a tire. I am 75 yrs old and have been to Big O several times. Never has any sales person treated me with the kindness or patience that Jay Cardine did today. I love this Big O. I was treated better with this small purchase than I was treated when I purchased tires at the other Big O. This will be my go to place for tires and other purchases . You are so blessed to have Jay. It was a wonderful atmosphere, spotless front area and everyone was smiling.đź‘Ť

Angela

By Angela | 9/6/2019

The staff was friendly and honest. They gave me a fair evaluation of the issue and fixed it immediately. They were very honest, polite and professional. The store was very clean, restrooms were very clean. I have, and will continue to recommend this store. Matt was the main person helping me and he was excellent. The service tech's were knowledgeable and offered solid advice and tips for my vehicle. I did a price comparison for the issue I had and they were the best om price.

Valorie G

By Valorie G | 10/23/2023

I called before arrival to see if they had tires to fit my car. When I arrived, they called me by name being friendly and professional. My wait time wasn’t long. Staff spoke to me while I was waiting and kept me in the loop on how long until the car would be ready. I appreciate their kindness and professionalism.