
By anonymous | 9/6/2019
My thanks go out to Larry and mark. Wouldn't change a thing. Great job guys

By Mayra | 9/6/2019
Very friendly front desk people. They explain everything to me.

By Don | 9/6/2019
I couldn't be happier with the service I received from Larry & Ruth at the front desk and the mechanics in the garage did a great job!! . I'll definitely be going back to Big O!!

By Cliffords | 9/6/2019
Excellent service!

By Jory | 9/6/2019
Professional, prompt, and courteous

By Tammy | 9/6/2019
Fast, courteous service. I would definitely recommend to family and friends to use this location. They did not have the size tire I needed but were able to locate one, go pick it up and have it on my car in less than an hour.

By Ellen | 9/6/2019
They are always very nice and professional. The store hours and location are very convenient for me, and I never have to wait too long when I'm there. This particular store at Old Shep Road has the best service!

By L. Kennedy | 9/6/2019
The sales people were very helpful and polite. Even though I had purchased my tire from a no longer existing Big O, they were able to help out with the assistance of corporate Big O. Fast- had new tires the next day.

By Penny Crenshaw | 9/6/2019
Never hardly ever a disappointment here.This group is fantastic!Always feel welcomed and heard-not always at other places.Thank you for being so good at what you do.Truely the place to go to,thank you

By Robert | 9/6/2019
Very nice people and they did a great job!

By anonymous | 9/6/2019
Always great, been using Big "0" for 20 + years!!!

By anonymous | 9/6/2019
I have both my vehicles serviced there. I also buy my tires from Big O for as well.

By Charles | 9/6/2019
We came in for tires, and Larry,our sales person, told us about the free Big O Aspen tire we would receive if we ordered three tires. We decided to use this offer, since we would probably be buying two more tires later. Since we learned of the sic month same-as-cash feature of the credit card, we applied, and were approved, for it. We found the entire experience beneficial.

By anonymous | 9/6/2019
I was very pleased with the service to fix my tire before it went flat I didn't have an appointment but it didn't take long for them to get it fixed.

By Charles | 9/6/2019
The staff at the Old Shepherdsville Big O store were very accommodating and knowledgeable. We walked into the store knowing the type of tire we needed, and they fulfilled our request with out wasting time. Because they were extremely busy,they could not greet us in the parking lot,nor did we wish them to do so. Since we have an active Big O credit account,we did not need to explore opening one. They expedited our order without sacrificing courtesy or efficiency, and we greatly appreciated this. We will definitely return for further service.

By anonymous | 9/6/2019
used this Big O often,always good service thank Big O

By Adonis | 9/6/2019
Excellent service and customer service. The staff was very honest and helpful in my decision of the maintenance needed. I will definitely return for tires and additional services.

By Vic | 9/6/2019
Timely service at a good price.

By anonymous | 9/6/2019
Have had this problem off and on for about 4 years. All other attempts to locate the problem and fix were not successful until I visited your service dept. The tech found the problem and it was fixed in short order. Thanks!!!

By Ellie | 9/6/2019
I like the customer service at the Shepherdsville Road location much better than the one at Gilmore Lane.