Big O Tires

521 ratings
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Location

195 Outer Loop,
Louisville, KY 40214

Wendell

By Wendell | 9/6/2019

Service was excellent - I will be back!!!

Jenny R.

By Jenny R. | 9/15/2023

The wrong brake pads were sent for my brake repair. I had spoken to the gentle.an at the counter and let him know I needed to be out around 2 due to doctors appointment. He and the other associates made sure I was out on time despite the issue.

Caring. Karen ferguson

By Caring. Karen ferguson | 9/6/2019

Jr is awesome

Mitchell S

By Mitchell S | 9/15/2023

Took a little bit to figure out what was causing the check engine light to keep coming on but it was figured out.

anonymous

By anonymous | 9/6/2019

They always take great service and go out of their way to find the best solution for your problem.

Lizzie W

By Lizzie W | 9/11/2023

I LOVE the care and attention the staff here give. I know very little about cars and often come in in a panic, and they are always so wonderfully kind, patient, and efficient. I feel like they treat each and every customer with that same attention and attitude, and I really admire the whole business for that.

anonymous

By anonymous | 9/6/2019

Came in for an oil change and tire rotation. Quick service at a decent price.

Donna T

By Donna T | 9/8/2023

Technicians and office staff were professional and informative. Service was proficient.

Ruby

By Ruby | 9/6/2019

I've been coming here a long time with different vehicles. This is the best Big O and the best car maintenance place I have ever been to. I don't go anywhere else. The people here are courteous, friendly, caring and knowledgeable. And the real selling feature is I have never felt like they are dishonest. If they say something is wrong then I know something is wrong. They don't make up problems to get you to spend more money. And if it's something simple that doesn't require parts, sometimes they don't even charge you. Would I recommend this Big O. All the time. It's the best.

Ricksterky

By Ricksterky | 9/2/2023

Always get fast friendly dependable service

anonymous

By anonymous | 9/6/2019

Love the guys. Thet treat ya like family. Thank for the cleanest bathroom too!

Wendy

By Wendy | 8/21/2023

Friendly Fast Honest

Caring touch cleaning service

By Caring touch cleaning service | 9/6/2019

Awesome work by the whole team

D-Pop

By D-Pop | 8/19/2023

Time waiting was fine. Work was good. Front desk is always great. Dawn, Missy and Laura are always great to work with

Phyllis

By Phyllis | 9/6/2019

I had hit a pot hole and my tire had to be replace. I had bought the tires last July 2017, so they ask me to bring in my paperwork when I bought my tires. The tire to be replace was the front tire on passenger side. I ask if they could do rotation, while they were changing the tire. I drove the car for awhile and notice the car was pulling to the right. I took the car back and the person who changed my tire, had put new tire on front, where I had the flat. The problem was the worker did not put the tire on the back, since I did not have two tires replace. I don't feel I had rotation done. The new worker, fixed the problem. I did not need an alignment at this time., all need was to have the new tire put on the back. The employees were pleasant. I like the Christian feel in the work place. I like the verses on the outside to read while waiting for the light. I will go back, when I do; I need to feel like I am getting my service done completely right the first time.

Melindasn

By Melindasn | 8/15/2023

Got my car fixed in a quick and easy manner.

Ruby

By Ruby | 9/6/2019

I love Big O. they are the best. Never ever felt like they were trying to make you pay or buy something you didn't need or try to fool you into thinking something is wrong with your car when it wasn't. i think they are very honest,. Been going there well over 10 years. They are the best I don't take the car anywhere else unless I'm out of town and have a problem.

Anonymous

By Anonymous | 8/10/2023

Great service

Connie

By Connie | 9/6/2019

Laura and charles was great thy answer all quetuions .need more people like them. I need the number to aciem .so i can make more on payment.thank you

Tonya C.

By Tonya C. | 8/9/2023

The clerk was very nice and he was informative, letting me know what I needed to do next to car.