By anonymous | 10/7/2020
Excellent, I was in and out in no time.
By Tanner Powers | 4/29/2024
Very friendly and a good job
By anonymous | 9/28/2020
Great service and operators
By Karla M | 4/19/2024
The staff at Big O are friendly and informative. They did a great job with my oil change and tire rotation. They are an asset to our Fairdale Community!
By anonymous | 9/8/2020
They were very professional and awesome
By Maggie M | 4/9/2024
The employees are professional but also friendly and engaging. I appreciate their attention to detail.
By anonymous | 8/20/2020
.. perfect very polite they worked with me to repair a flat tire
By RF | 4/6/2024
Staff was very professional
By anonymous | 8/16/2020
Even though they were busy, they were able to take some time to look at my CRV, diagnose the problem and fix it. It was a simple fix and the price for the labor of $25 was less than I have had from other companies.
By Ken M | 3/30/2024
Missy was AWSOME she helped me with some of the issues I was having and got me answers very quickly and reach back out to me like she said she would with what I needed to know. GREAT CUSTOMER SERVICE!!!!
By Tammy | 3/23/2020
We love your shop here in outer loop. We appreciate your unashamed love of God's word..we also never feel pressured to pay high prices for repairs if we can't afford it..I trust the familiar faces I always see and your willingness to be frank and suggest nicely if my car isn't worth putting another 1000.00 into.thank you for giving my mom and I a safe place to go and know we will be able to trust your advice...blessings!
By Larry | 3/26/2024
The employees are very friendly and fair. They do not try to sell me services that i do not need like the previous Big O location that i visited.
By Ruby | 3/20/2020
This is the one automotive store where I have never felt taken advantage of being female. The people there have always been friendly and knowledgeable. I feel I get a good price on whatever service I need. I have never felt gouged here. I've been coming here since the 1990's. I trust these people
By Bubba | 3/25/2024
I’ve been treated well by Big O whenever I’ve needed a service. I’m also friends with an associate at the location I use. She is always helpful with any questions I’ve had.
By Jessica | 3/16/2020
This location is the BEST in Louisville for all my vehicle needs. Great customer service and knowledgeable mechanics. I will continue to refer family and friends to Big O Tires.
By JimmyC | 3/23/2024
Missy Nichols is always so great to me each visit and has great customer service skills and great at communication on whats going on with my vehicle and its current status. She makes it a pleasure to come to this location.
By anonymous | 3/4/2020
Great service!
By Beta22 | 3/23/2024
Scheduled appointment online. Dropped of vehicle and received a call about 2 hours later saying it was ready. Drove it home with the problem fixed
By Amanda | 3/2/2020
Way better then any other
By Cheryl 😊 | 3/20/2024
Didn’t have appointment, just a walk in & was taken good care of, I just needed a brake light on passenger side, after checking it out, service man , said that all lights were working, but after explaining to him , that light came on , in car & let me know it was out, then had 2- people tell me did I know my brake light was out, he suggested that maybe it was getting ready to go bad, so we decided to go ahead & replace the bulb, this reassured me, that they do honest work at Big O’s 😊