Big O Tires

495 ratings
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Location

195 Outer Loop,
Louisville, KY 40214

anonymous

By anonymous | 9/6/2019

I needed new tires but didn't have an appointment. They working right in on a Saturday amd they called me to update me every step of the way.

Mitchell S

By Mitchell S | 9/15/2023

Took a little bit to figure out what was causing the check engine light to keep coming on but it was figured out.

anonymous

By anonymous | 9/6/2019

I use them for all my automotive needs.Wouldn't take my car anywhere else!!!

Lizzie W

By Lizzie W | 9/11/2023

I LOVE the care and attention the staff here give. I know very little about cars and often come in in a panic, and they are always so wonderfully kind, patient, and efficient. I feel like they treat each and every customer with that same attention and attitude, and I really admire the whole business for that.

anonymous

By anonymous | 9/6/2019

I showed up 15 minutes before closing with a bad tire. Figured I would probably have to leave my car. Instead, they took my car and repaired my tire and had me back on the road in about 30 minutes. Big thanks to the Big O Team

Donna T

By Donna T | 9/8/2023

Technicians and office staff were professional and informative. Service was proficient.

anonymous

By anonymous | 9/6/2019

I needed to wait a week to pick up my car because of my schedule and frankly my pay day, and they had no problem with that. They found the right transmission for my car at a price I could afford and with the warranty I needed.

Ricksterky

By Ricksterky | 9/2/2023

Always get fast friendly dependable service

anonymous

By anonymous | 9/6/2019

I have just moved to the Fairdale area.I was pleased to see the scripture on the outside sign instead of some deal to lure me in which usually turns out to be not really a deal, like buy three tires get one free.Duh.Anyway, I still was sceptical but hopeful that I would have a mechanic that was close to home, dependable and also spend my money on a place friendly to the gospel believer.I was appreciative of the time the lady spent looking up my exact needs and didn't make promises first without knowing for sure.So after it was set clear and she repeated "So you want us to replace the dim lights, check your transmission fluid level and check the codes on your check engine light, right?"It was such a blessing all was done as promised.No charge for the code checking and fluid check.A full break down of what you charged for and my car had a 5.00 off coupon and a sign of "God Bless" hanging from the mirror.So,I am so happy to have the deal sealed in my mind where I can always depend on bringing my car. Now to find a dentist, eye doctor, hair dresser and blood mobile,hee, hee..... Many Blessings for owning your Lord and for also following up on walking the walk.

Wendy

By Wendy | 8/21/2023

Friendly Fast Honest

anonymous

By anonymous | 9/6/2019

I always go here for my car needs. They always do a great job! I've even moved and make the extra drive because of their hospitality.

D-Pop

By D-Pop | 8/19/2023

Time waiting was fine. Work was good. Front desk is always great. Dawn, Missy and Laura are always great to work with

anonymous

By anonymous | 9/6/2019

I have been using this location for over 10 years and I am nore than satisfied every time. The customer service is unbeatable and the quality of work it great as well. Very feiendly staff.

Melindasn

By Melindasn | 8/15/2023

Got my car fixed in a quick and easy manner.

anonymous

By anonymous | 9/6/2019

Been to this location 3 times and will continue! Service was great and the employees at desk are wonderful!

Anonymous

By Anonymous | 8/10/2023

Great service

anonymous

By anonymous | 9/6/2019

I have always been skeptical of mechanics. Since I have found this Big O store, I refuse to have anyone else look at my car. They are always ready and I get my vehicle back in a reasonable amount of time. The prices won't break my account. If you need good, honest mechanics...you need this store. I ? Big O

Tonya C.

By Tonya C. | 8/9/2023

The clerk was very nice and he was informative, letting me know what I needed to do next to car.

Terri

By Terri | 9/6/2019

This was my first follow up after getting new tires to have them rotated. I also had an oil change done at the same time. I was in and out in 30 minutes max. I love this place...they are super friendly and helpful :).

Anonymous

By Anonymous | 8/9/2023

Quickness of repair