By Phyllis | 10/15/2019
weather related, tires went low. they fix the problem. put more air in the tires. i missed seeing the Bible Verse. Found out at this location New Cut, was getting a new sign or updating the sign.
By Lavender | 12/9/2023
Staff was kind.
By Claudia | 10/14/2019
Was fast and efficient.
By CaitW | 12/2/2023
I had an emergency with a dead battery and Big O was able to fit me in even though they were closing early. Dawn gave excellent customer service!
By Tina | 10/7/2019
Awesome location been a customer here since 2005. Knowledgeable staff and great service.
By MommyNayNay | 12/1/2023
I have been a customer of Big O for a long time. I have also turned all of my family on to them. They are always so friendly and accommodating, wouldn't go anywhere else
By Ann Lesshafft | 10/7/2019
To the owners, you and your staff did beyond excellent service! I had called before I came and when I arrived Junior Wallace listened to my problems and took over. I can never thank your staff enough. My late husband and I had went to another Big O Tires for 30 years! Since he has passed I honestly thought I could trust them...All I can say that Big O Tires on Outer Loop will be my trusted mechanics. Thank you all for your kindness.
By Lisa m | 11/21/2023
They make me feel welcome
By Rita | 10/7/2019
I know it was a challenge. But I was helped with my poor old truck. Thank you.
By Mary E | 11/21/2023
They are always friendly and explain things to me.
By Jasper Man | 10/7/2019
Service was excellent.
By Dmoody | 11/18/2023
Laura worked up options for me to purchase tires. Picked a set from a recommendation from Dawn. Thanks ladies
By Rob Weikert | 9/30/2019
Very fast very friendly staff. Second time I have been to outer loop location and will be back in the future.
By Joshie O | 11/9/2023
Very prompt service. Staff was extremely nice and knowledgable. Had a question about different types of oil and mechanic explained the differences to me.
By Tabitha | 9/30/2019
Went because I got a $25 off coupon card in the mail (addressed to previous tenant) and when I checked out, they told me if I like the facebook page I would get another $5 off. I was impressed he told me about that when I was already getting $25 off. After the two discounts, my oil change only ended up being $11! There was a bit of a wait, but not too bad and definitely worth it for the customer service I received. Will be going back and would recommend to others in the area.
By Dottie G | 11/8/2023
I only buy Big O tires I like how they stand behind their products & service The people there are friendly & the service is OUTSTANDING
By Danita | 9/30/2019
I like Big O tires. And they always send coupons. I've been to 2 Big O tires, and recommended them to others.
By Anonymous | 11/7/2023
I always like the service at Big O Tires. Years back, I did not like this company, but they have changed since then, and for the better. The place is clean. They explain the service well, and they never try to upsale with an expensive and unexpected repair. So far, I am quite happy with the service I always get there.
By Bonnie | 9/26/2019
I recently lost my husband who took care of our vehicles maintenance. Not knowing what to get I stopped in and was made very comfortable and guided on recommending a purchase of tires. It made a difficult task much easier and although I cried when I made the financial transaction I felt they helped tackle a tuff task. Thanks for the great support!
By Don H | 11/6/2023
Professional and friendly service extremely helpful and knowledgeable this is my second time to this store to buy a set of tires I don't believe I would go anywhere else.