Big O Tires

I was not greeted at my car,offered a free alignment check,and no credit card application. I found the receptionist to be somewhat rude. I approached the counter to inquire about additional services such as tire rotation and balance. I was not addressed at ALL and was not provided the opportunity to ask the question instead she looked straight at me and walked away as if I was not there. She went to inform another customer that their vehicle was completed. I remained at the counter shocked at the disbelief that she was disrespectful and rude. Once she returned to the counter was when I was addressed. I asked the question and was told to wait until she checked out the customer she retrieved because she would have to check my record on the computer. I returned to the waiting area. Not only did she continued to complete checking out the customer she retrieved but waited on two other customers, which one was a walk in inquiring about a vehicle inspection which the customer addressed the other woman working at the counter. I was applaud! Thirty five minutes went by and she never came to addressed me. Finally, I approached her. She NEVER apologize but told me that she was looking into it. My repairs were completed. I have had my vehicle serviced at this this Big O location several times and although the wait is long and service completed;I've NEVER experienced this type of treatment!!! My vehicle was repaired professionally without any issues and the very reason why I returns. I'm not SO sure if it will be that location.

Everyone was kind and very helpful.

I had an issue with my tire pressure sensor. They got it back found the problem and fixed it right away.

The crew there make me feel very welcome and like I am part of the family. Dawn, Missy, and Laura are who I have dealt with there and I always look forward to seeing them.

Very friendly and fast service. They have several financing options to allow for bigger purchases. Look forward to doing future business with Big O Tires

Excellent location. Very professional. Thank you.

great service. Fast and friendly

Great job

Inexpensive, quick, excellent care.

Muy buena atención, limpieza y rapidez y el precio bastante aceptable, estoy contento con el servicio

Joshua was extremely helpful and friendly! Will be returning for all car/tire needs!

Very friendly and completed service in a timely mannor.

By far the best Big O around. Junior went above and beyond to help me out. Two flats and below freezing out, not a great way to start your day. Junior not only found two good used tires for me but with payday still days away he delayed the payment and helped me get back on the road. Saved the day and gained a lifelong customer. I will even make sure my children continue to frequent this Big O long after I'm gone. -B. Smith

Missy was great to work with. Wish had more wheel distributors to work with. Did have my desired wheels for my truck.

We had a little rocky start when I first started coming to this location, but they have more than made up for it. Love Jr and his team here at this location. Thanks guys your awesome!!

This is my place for car tire needs. I love this place always very nice and take care of my car I can trust !!!

Good service

They called me and talked to me, everytime they found anything. They didn't just fix it without explaining first. They were really easy to talk to.

This is most courteous and knowledgeable Big O. I will always come back! Ann Lesshafft

All of the staff were professional yet personable. This repair was very complex and i trust them 100%. I will come back to this store and trust the crew with my new used car (2014 Ford Escape) as well as my 2007 Ford Focus. I wish I could give them something to show my gratitude.