Big O Tires

521 ratings
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Location

195 Outer Loop,
Louisville, KY 40214

Kelvin

By Kelvin | 2/9/2020

I was happy about the call back and the promptness of the work done

Alex

By Alex | 11/11/2022

Clean facility. Car works well

Joan

By Joan | 11/13/2019

just got a oil change but was in & out in an hour & all office people very polite

DavidM

By DavidM | 11/11/2022

Easy check in with your friendly folks. Service done in a timely manner

Judy

By Judy | 9/20/2019

Lovely people. I changed my mind about a service and they handled it beautifully...never made me feel bad. Service was quick.

Karla M

By Karla M | 11/11/2022

It is so wonderful to have Big O back in our community! They are a clean, friendly, hospitable company! They are personable and courteous! They offer hot beverages complimentary as you wait. I am so happy to have them back in my community!

anonymous

By anonymous | 9/6/2019

Awesome visit. been to this location three times, haven't been disappointed yet. won't go anywhere else from now on!

JFK

By JFK | 11/7/2022

Extremely satisfied with the customer service, the quick turn around and the quality of the tires that I purchased.

anonymous

By anonymous | 9/6/2019

I go there every time I'm due for an oil change.It's simple and much cheaper than where I used to go!I also recommended my husband go there and he's happy too.

Martha J.

By Martha J. | 11/3/2022

As a woman I have over the years developed a trust is Big O Tires for my automotive needs.

Kim

By Kim | 9/6/2019

Customer service was great got me in and out thanks. Ms. Banks

Lainey

By Lainey | 11/1/2022

I had an experience 20 years ago at this location and vowed never to return. I decided to give them another chance and my experience this time was 100% better. I am returning for my next auto needs because they were friendly; I was able to make the appointment online; they got me in even earlier; they kept me informed; and I got special pricing. I feel like I was treated as though I was important to their business. This is the way all customers should feel during and after the whole process. Loved it!

Linda

By Linda | 9/6/2019

Employees are friendly and wait on you as quick as possible.

Jettie H

By Jettie H | 10/25/2022

Very helpful friendly people.... Good service.

anonymous

By anonymous | 9/6/2019

This is NOT my first visit, you did a good job prior and I returned for a different problem.

DonnaM

By DonnaM | 10/18/2022

All of the attendants were extremely polite, courteous and friendly. I went in just for an oil change and go have my tires balanced and rotated along with a request to have a liquid leak checked out. Unfortunately, it was determined that I needed an new water pump much to my dismay. However, I was told they could do the job that very day which was nice. My wait time took longer than I had planned for the oil change and rotation and my blood sugars got unpleasantly low causing some distress and all three of the attendants in the service/showroom area went above and beyond in gathering up snacks and one even offering part of her lunch for me. I found that to be exceptional.

Jennifer

By Jennifer | 9/6/2019

Nice ppl good service had what needed friendly

Wickedstik

By Wickedstik | 10/17/2022

In and out service with the right products on hand and readily available. Being able to schedule was nice but was better everything remained on schedule and the service was performed timely.

anonymous

By anonymous | 9/6/2019

My wife and I were going out of town, an oil change and tire rotation was needed. Big-O is the first place that pops into my head. I was in and out in less then 45 minutes. Great service, great employees. Like Arnold always says....."I'll be back." Thanks guys.......David.

Mike & Hazel

By Mike & Hazel | 10/12/2022

They repaired 3 vehicles: 1st) ‘99 Chevy pickup they mounted & balanced a set of new tires we purchased online months earlier; 2nd) our 2014 Dodge Grand Caravan rotated and balanced my tires and then programmed 2 sets of new key fobs; 3rd) 2012 GMC Yukon we had the front end alignment and changed oil and filter. All was done timely, Efficiently in same day in & out. Excellent service and informed us via text and phone calls. Lovely attendants at the front desk and overall fantastic experience.