Big O Tires

521 ratings
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Location

195 Outer Loop,
Louisville, KY 40214

anonymous

By anonymous | 9/6/2019

Car seems to be running smoothly, will know more after a road trip to St. Louis this weekend.

Nanny B

By Nanny B | 1/6/2023

It's close to my house. Can count on them to fix the problem. Frendly

Doug

By Doug | 9/6/2019

Wonderful service

Tom H

By Tom H | 1/5/2023

Quick, friendly service. No unpleasant surprises

James

By James | 9/6/2019

I love your bible verses on the sign it's awesome to see people standing up for god I always read it every time I pass my blessing to all of y'all

Satisfied Customer

By Satisfied Customer | 1/2/2023

Great customer service! They fixed my yire without an appointment and got me in and out in a timely manner.

Susan Girdley

By Susan Girdley | 9/6/2019

Very honest and trustworthy business. They repaired my car and it is running great. I will definitely make this place where i go for all my car services. Thanks guys! And the manager Junior Wallace is great!

William K

By William K | 12/31/2022

The friendliness and communication was top notch

Nancy

By Nancy | 9/6/2019

I have been using the Big O Store on Outer Loop for years. The best thing is that I trust them. They have never failed to fix my problems and I have never felt like I was overcharged.

Michael/ Beth

By Michael/ Beth | 12/30/2022

Missy at the desk always gives great customer service. She worked at the Hillview store as well. It wasn’t the same great experience after she left. Our family decided to take all of our business to the Outer loop store because of Missy. Even though we live in Hillview. It is well worth the drive. Everyone else we encountered at the Outer loop store was nice as well.

anonymous

By anonymous | 9/6/2019

Awesome I'm always treated with kindness and respect, had me in and out there very quickly today thank you

Anonymous

By Anonymous | 12/30/2022

The lady, I don't remember her name was very friendly. I dropped in on Thursday because I was in the neighborhood and scheduled an appointment for the next day. She set me up for 8:00 a.m. I came in on Friday, and the serviceman was there and took my car right then. I only waited for one hour to have my oil changed and everything checked over, and tires rotated. The facilities were clean and people were friendly even though it was 8 o'clock in the morning and they did not have their first cup of coffee!

anonymous

By anonymous | 9/6/2019

I am very happy that I can trust this Big O with my vehicles. They do phenomenal work and always on time. They tell me exactly what needs to be fixed immediately and what needs to be worked on in the future. They never over charge me and I will keep going to them as long as I am able.

Lizzie

By Lizzie | 12/28/2022

The customer service at Big O is the best! Everyone is very kind and willing to take the time to explain their services and answer any questions. They communicate to you through each step of their process, which I love.

Gary

By Gary | 9/6/2019

I took my escalade in to repair a tire that I had bought at this Big O . I did buy the road hazard warranty when I purchased the set of 4. They were honest enough to tell the tire could not be repaired and replaced it at no cost

Joe W

By Joe W | 12/21/2022

My appointment was for 8:00 and my vehicle was in the service bay by 8:10. I had a radiator flush and new fluid installed in less than 1 hour. It was my first visit to Big O but will not be the last

James Elias

By James Elias | 9/6/2019

You have the best personnel I have worked with in my 50 years of using BIG O tires. Always have been treated fair.

Anonymous

By Anonymous | 12/20/2022

Very professional. Missy is the best

Terry

By Terry | 9/6/2019

I feel like I am being properly taken care of at this location. There are other stores closer to me but I have learned to trust Jr. at this location. His customer service is exceptional. It is about a 20 minute drive from my home but I know I will be treated well when I get there.

JMason

By JMason | 12/17/2022

Easy process and didn’t take long. Price was reasonable. Staff was excellent.