
By David | 9/6/2019
I will not take my cars anywhere else. They are honest, helpful, and friendly. I've been going there for 10 years and they have earned my loyalty over and over again.

By Keri D | 4/15/2023
the employees are very informative

By anonymous | 9/6/2019
Waited awhile but satisfied with service. Happy with price also.

By DJM | 3/27/2023
I did not originally know Big O did oil change service, too. I frequent this Big O location regularly for servicing tires on my vehicle purchased here and am very pleased to coordinate both services in the future.

By Karen Boston | 9/6/2019
Came in with a very low tire with nail in it. The manager. Shannon Duncan, assisted right away, got the car in and repaired the tire timely. Extremely helpful and courteous.

By Becky | 3/25/2023
Thirough explanation of tires I wanted to purchase, explained other services car would likely need (alignment), called after inspection to advise what was needed. Very friendly and helpful!

By anonymous | 9/6/2019
I needed tires and one of mine was dangerous to drive on.Shannon put a loaner tire on until my tires could be ordered and put on my car.Thank you!

By Jeff | 3/11/2023
Friendly and fast

By Danielle | 9/6/2019
Every single time i come To Big O tires, everyone that works any day that i arrive are always welcoming and a great help. I love This place of course i dont get a oil change from just anywhere. I always Come here. The manager is awesome and kind and a great help. He knows how to keep the customers happy!

By Robin | 2/27/2023
Customer service is top notch!

By E.M | 9/6/2019
When I was there at the end of March 2019 Shannon made sure that I left with a nice set of tires. I received courteous and fast service. I definitely recommend Big-O in Jeffersontown, KY.

By Steve K. | 2/24/2023
Quick drop off. Speedy repair. Fair prices. John at the service desk did a great job for me.Always use Big O for honesty and friendly service. I will return.

By Tiajuana Dunbar | 9/6/2019
I've been to this Big-O several times and I keep going back. The manager Shannon always makes sure we are taken care of. I needed 4 new tires and called around just for quotes and as always Shannon took great care of us. I got 4 new tires, oil change, and new wipers for less than what the other companies wanted for just tires. I will continue to go back as long as this location remains this amazing!!

By Uncle Bo | 2/22/2023
Staff was great, answered my questions and vehicle was ready when promised

By Jeannie Crask, Tina Crask and the entire Crask family | 9/6/2019
Shannon Duncan is the manager at the Jeffersontown Ky store. He by far always goes above and beyond to make our experience quick and comfortable and always displays the absolute most upmost respect no matter the situation. I will never take my business elsewhere no matter the cost. I am and will always be a Big O customer!!!!!

By N J | 2/17/2023
They are very friendly. Worked w Shaun. They seem honest & like the 6 mos no interest option.

By Cory Northcut | 9/6/2019
Came in 20 minutes before they closed because I had a fast leak in my right front tire. Shannon Duncan immediately took the truck back and had them working on it. I was on my way in about 15 minutes. I have dealt with Shannon in the past and he is a straight shooter. He doesn't try and bull shit you and try and sell you things you don't need. Super guy to deal with and I recommend anyone looking for tires, wheels, or brakes to go to the J-Town Big-O and ask for Shannon.

By Keri | 1/28/2023
Customer service was great. I always have a good experience with Big O

By anonymous | 9/6/2019
I came in with an almost flat rear driver's side tire. Immediately, they took my car back to the bay, identified that I had a nail in it, and fixed it. Because I had bought my tires at Big O over 3 years ago, there was no charge. I love this particular Big O!

By Jeremy N | 12/30/2022
The service was quick, precise, and very quality. Had to wait a bit due to the amount of other customers, but it was not a very long time