By Marilyn | 2/17/2020
Always courteous & send a thank you email.
By Cheri C. | 3/22/2024
From my initial phone call with Rachel, her greeting me as I entered the store and the entire staff’s friendliness. The problem with my vehicle was explained, price was was I was told and when it took a little longer than expected, I was given a free tire rotation. The staff asked myself and my mother who had came along with me if we needed anything a couple of times. It was an overall very pleasant experience. We will be back.
By Casey | 2/17/2020
I have been coming here for years. I highly recommend!
By Terry B | 3/18/2024
Friendly service. Got me right in serviced my truck in 20 minutes and I was out of there . Great job!!!
By Robert | 2/17/2020
I would highly recommend Big-O Tire in Valley Station. Ruby and Stephanie are very knowledgeable and explain everything as well as options.
By Tinch1 | 3/14/2024
Called to make appointment and was told to come on in, Rachel was very helpful and informative not pushy at all for additional services I didn’t need
By Bruce | 2/10/2020
I always have a great experience there
By Bob B | 3/13/2024
Friendliness, work on my car was completed quickly
By Marvin | 2/7/2020
Sevice personal is great allways willing to work with me. She does a great job.
By Nick G | 3/8/2024
They saved me money and fixed a tire that another service, told me was unfixable. They are fast and friendly. Big O tires made did such a good job that they made the other place look bad.
By Mona | 2/6/2020
I had received in the mail a $25 off gift card from Big O tires. I used this to help pay for my oil change it was greatly appreciated since full synthetic oil change is so expensive
By Anonymous | 3/7/2024
I had a screw in the tire and was covered for the repair. It was quick and a technician made sure my indicator alert was taken care of also.
By William Allen | 2/5/2020
Very proffesional and courteous
By Scott W | 3/7/2024
Excellent service,, very friendly, quick and easy and in and out in a timely matter! Recommend a few other things that could or would be in need of service soon. Will come back for future maintenance !
By Ron | 1/30/2020
Great service..
By Wayne A. | 3/7/2024
I went to Big O to see about some tires. I met Rachael, the counter person who gave me a tour of the type of tires I was looking for and in the process found a discount on the brand I chose. She told me about the tires I selected and explained that they were mud and snow rated. I usually try to buy tires in the fall, but I liked the appearance of these tires for my truck so well, I just went ahead and made the purchase. The folks at the Big O Valley Station, Ky. have become like family. They even offered to share a lunch they were cooking in the crock pot! Great Folks! Thanks Doug, George, Adam, and the rest of the crew! Very professional!
By Brian | 1/29/2020
Very quick service. Staff also went out of their way to find my cabin air filter. Thanks.
By Rosie W | 3/6/2024
I stopped in with a flat tire. They were very courteous and repaired the tire right away.
By Patty Johnson | 1/29/2020
Best store ever. Been going there years and it's nice to be remembered when I walk in.
By Dale R | 3/5/2024
Friendly service and good value.