Big O Tires

381 ratings
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Location

8400 Nieman Rd,
Lenexa, KS 66214

James

By James | 9/6/2019

major regular maintenance and replacement was due and needed on my 2009 vehicle. Mechanic at this location is outstanding and did an excellent job. Quality work and good customer treatment. While waiting I saw all other customers treated honestly and with a friendly attitude.

Dan

By Dan | 7/28/2022

Took care of my tire patch and helped me out. Friendly

Gregg

By Gregg | 9/6/2019

Great service, highly recommend this location and team very nice!! Had a simple issue with one of my tires, they got me taken care of really fast. Really appreciate them and will recommend to everyone I know to go to them for tires and service!!

KatoPotato

By KatoPotato | 7/28/2022

Corporate BIG O let's these poor men suffer every day, without help. They can't even take appointments anymore. It's just: 1st come, 1st serve...we'll get to yuo when we get to you. But it's not their fault at all. One check-in guy is at the desk....rotating between helping customers & doing services, and another mechanic is in the shop...helping wherever & whenever he can. And both have very positive attitudes for their situations. I am disappointed in Big O & intend to spread these poor business practices far & wide, and furthermore, help these two find better jobs, where they are paid well & appreciated for what they're worth.

Doug

By Doug | 9/6/2019

I requested that the brakes on our 2009 Toyota Camry be checked and expected that front and rear might need to be replaced. I was advised that a brake fluid flush was all that was needed. I have had similar previous experiences at this Big O store where I thought more expensive work might be required and the staff recommended only the repairs or maintenance necessary.

DJ

By DJ | 7/22/2022

They got me on short notice, pointed a few other issues, fixed what I needed and got me back on the road.

Brooke

By Brooke | 9/6/2019

I had a nail in my tire and showed up at Big O Tires because it was my closest option! I was greeted immediately and they took my keys from me and literally ran out to get my car in before the tire was completely flat! I wasn't even charged for them to patch my tire and I was on my way out in less than 20 minutes!!! What could have been a horrible long day, turned Into a not so bad hiccup! I was so pleased with this service that I have told everyone I know to use Big O Tires, seriously the best service I have had since moving to KC area on anything!!

Jeff C

By Jeff C | 7/21/2022

Nolan was great, very helpful and didn’t try to upscale me anything that I didn’t need.

Doug

By Doug | 9/6/2019

Timely and budget friendly.

Jason

By Jason | 7/21/2022

Great service from Nolan and Jake.

Kandi

By Kandi | 9/6/2019

Hit something on my way to work. I brought my tire in to have it fixed. I was notified that they could not fix it because it was in the sidewall. They did not have the exact tire but found one at another store. I had my tire back on my vehicle and was on the road by the end of my work day. It was great service.

Roman k

By Roman k | 7/21/2022

All the time they did a good job

Jeff

By Jeff | 9/6/2019

I needed new tires for my Jaguar. I called and talk to the gentleman on the phone. He was able to look my 1996 XJR Jaguar up and found two different types of tires I can get. He recommend since I don't drive the car in the winter to go with the performance tires Nitto. I told him I would talk to my wife about that. I called back the next day and told them I was going with the Nitto Tires. They ordered them period that came in the next day. I was able to drive up there at 4 p.m. and wait for my car while they put the tires on. They did an awesome job period and very helpful. I would definitely go back.

Molly M

By Molly M | 7/20/2022

Great service and super quick. Very pleased with the attention and explanation I received from Nolan.

Shannon

By Shannon | 9/6/2019

I appreciated the friendly service of the front desk and expert mechanic who worked on my car.

Greg mesa

By Greg mesa | 7/18/2022

Nolan mason got my rim and tire in even though he was swamped and working short handed excellent customer service and prompt work completed made me happy after a couple bad experiences at other big o centers in the area Thank you to Nolan and his guy helping

Steve

By Steve | 9/6/2019

Exceeded my expectations! great service, and a great experience. I will go back.

Lynn

By Lynn | 7/15/2022

Nolan was so friendly and knowledgeable. Took the time to educate us

Cynthia

By Cynthia | 9/6/2019

I called to make an appointment and the man that answered was very courteous. When I arrived they were having a problem with the register, I was greeted and He apologized for the delay. Courteous and helpful staff is appreciated, I received it here as did others who came in after me. There was even a problem with a NBT battery that they were able to resolve for another customer.

Deuce

By Deuce | 7/12/2022

Nolan & Jake are very friendly, helpful and explain repairs needed & not needed very well.