Big O Tires

381 ratings
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Location

8400 Nieman Rd,
Lenexa, KS 66214

Ron

By Ron | 1/20/2020

Treated very professionally by the service rep

LibbyW

By LibbyW | 9/23/2022

Great experience!

Wayne

By Wayne | 1/15/2020

Service was on tine

Morgan F.

By Morgan F. | 9/22/2022

I got my car towed here 20 mins before closing and Jacob offered to start on my car anyway. Nolan was kind as well. :)

Tari

By Tari | 12/30/2019

Brent was Great!

Gary

By Gary | 9/22/2022

Nolan explained in detail the part that had to be replaced on my oil filter housing.

Joseph

By Joseph | 12/26/2019

Christmas Eve and I needed to get a new tire. One big O store directed me to this one because of staffing, that was impressive. This store was fantastic. Friendly and kind on the holiday.

BigFr33dom

By BigFr33dom | 9/22/2022

Nolan mason was great! Very knowledgeable and helpful!

MCS

By MCS | 12/19/2019

I got right in, no wait time. They rotated my tires and did a great job. Made sure the air was correct, etc.

SO

By SO | 9/19/2022

I really enjoyed all of the help and professionalism from Nolan. He did a great job helping with my vehicle, and he was very pleasant overall! Definitely an extremely hard worker.

Gary

By Gary | 12/6/2019

Time was quick and efficient. I was offered a suggestion of battery replacement upon the next visit.

Frankie D

By Frankie D | 9/12/2022

Have been going to this location for years. With only 2 staff , Nolan & Jake do a great job.

Jamie McGee

By Jamie McGee | 11/20/2019

The gentleman that assisted me in getting my tires rotated and balanced was extremely knowledgeable, helpful, and professional. He was able to quickly assist and give me helpful and useful information for the future for maintaining my car's tire longevity. This gentleman was very personable as well. I mentioned that my spouse is active duty, and he mentioned his family's past with the military. I felt welcomed, taken care of, and I trust the service I received at this Big-O location.

Anonymous

By Anonymous | 9/7/2022

Very detailed

Mary

By Mary | 11/1/2019

I had nothing but fast and courteous service from my first phone call to schedule an oil change to the check out process at the end. Best Big O store I've found so far in the Kansas City area. I was able to schedule an appointment on my first try without being put on endless hold. The next day my appointment could not have gone faster or smoother. I was in and out of the shop in an hour for an oil change, tire repair, and tire rotation. AND at such a reasonable price!! It was well worth the extra drive to get to this shop and I'll return here for my next oil change. I bypassed the closest Big O north of me on Wornall. They are the worst. Terrible communication, apathetic customer service interactions, incomplete to wrong information. I do not recommend that shop.

Dan

By Dan | 9/7/2022

They looked over the front end, called with the results and estimate. I agreed they got the new brakes and tire on by 1 PM. Thanks

Paul

By Paul | 10/28/2019

Excellent service as usual. I bring all my vehicles here and have for years. I would not go anywhere else

V Allen

By V Allen | 8/26/2022

I scheduled an appointment at the Big O location on 118th and Black Bob in Olathe, KS 8/25/2022. When I showed up for my appointment, they said that they don’t honor Enterprise Rental oil changes, after just telling me that they do. Nolan and his mechanic pushed me in and got me taken care of when I showed up.

Roxanne

By Roxanne | 10/23/2019

I went there for two new tires and an oil change I don't have an appointment and the guy said that it would be a couple of hours. They got it done in an hour and a half.

Mike C

By Mike C | 8/25/2022

Friendly and courteous