By Jon | 1/23/2020
They were able to fix my problem (snow in wheel) without any issues. I'll definitely be returning when it comes time to replace my tires.
By BeckyP | 11/22/2021
Service has always been done well, staff are very helpful and friendly, gone out of their way to help me. It’s clean, offer drinks, and WiFi.
By Kacey | 1/21/2020
The service was quick
By Brad H | 11/20/2021
Friendly and knowledgeable staff
By Mike | 1/20/2020
Very nice and friendly staff. Quick service. I will be back. thanks guys!
By Deb | 11/13/2021
Like and team is great
By Eric | 1/20/2020
Best service i have had
By Randall D | 11/12/2021
How open the staff is on the repairs of your vehicle
By Matt | 1/15/2020
Very friendly staff. I made an appointment online and they had the tires pulled and set aside ready to put on my car right away. No issues whatsoever
By Jeff T | 11/6/2021
Always fantastic service everyone there strives to make all customers feel important
By Jeff | 1/14/2020
They did an excellent job of repairing my flat tire. My wife and I were on our way to Ames, and they got us back on the road very quickly. They did quality work and the gentleman at the counter was very courteous and helpful!
By Dan.W | 11/2/2021
Dropped in with no appointment had to get my tires rotated. Jose got me right in and tires rotated and re-balanced with no issues. Always appreciate the staff at this store
By Patrick | 1/14/2020
They did a great job.
By Anonymous | 10/16/2021
good service as always.
By Brad | 1/8/2020
I need a tire patched and they were very helpful and fast.
By Anonymous | 10/9/2021
This was my first time at Big-O Fantastic customer service! They were very professional and were able to get me in right away! they gave me a 90 minute estimate and I was out the door in only 40 minutes! I will definitely be back!
By Andrew | 1/6/2020
Tyler was very friendly and the Store Manager was very knowledgeable and friendly and strives to make customers for life. Excellent experience
By Eric G. | 10/8/2021
Very fast tire rotation service.
By Natalie | 1/6/2020
Billy (Bill) provided outstanding customer service over the phone and in-person. He helped me pick out new tires for my Honda Accord. He shared his personal story with me about choosing the same tires for both of his daughters who drive back and forth from Colorado. This made me feel confident in the tires I was purchasing. He explained why I wanted my lines on the tires to move water/snow back and forth between the tires when I drive. Billy provided updates along the way and got me in and out of the store in about an hour. I signed up for a payment plan. It was very simple and overall I am very pleased.
By Lori | 9/24/2021
As always, excellent customer service!! Luke is extremely professional, knowledgeable and friendly.