By anonymous | 9/1/2019
They have repainted and remodeled the customer waiting area. Very clean and comfortable. Free coffee or water while you wait. I'm very satisfied with their service.
By Robert | 9/6/2019
Friendliness and professionalism were exceptional.
By anonymous | 7/15/2019
The guys at BIG O are always courteous/respectful/&professional
By anonymous | 9/6/2019
Very pleased with the service and products provided.
By anonymous | 10/16/2018
Friendly and complete service.
By Terry | 9/6/2019
Very knowledgeable and very good service. Thanks
By anonymous | 9/28/2018
Did a though job. Good quality.
By Justin | 9/6/2019
We were from out of town and these guys made us feel right at home. The gentleman came out to our car to check the tire with us. They got us in and out in a timely manner so we could continue with our plans. They kept us updated on the progress of the car. We are very pleased with the service we received.
By anonymous | 6/5/2018
did a great job on fixing the alignment issues with the vehicle.
By Joe | 9/6/2019
Thanks for the great service! Can they mail me my receipt?
By anonymous | 2/15/2018
Just an oil change, but they rotated the tires for free. Great guys, never a wait!
By Craig | 9/6/2019
Good job!
By anonymous | 2/7/2018
This was a terrific experience. They installed 4 new tires and couldnt have been more accommodating or professional during the time I spent in the Customer waiting area. Thx for a great job
By anonymous | 9/6/2019
I called the Big O in Ankeny, Iowa in a last ditch effort to get new tires before I left town on a trip. On less than a days notice they had my tires in the shop. I was also told about a promotion that included my tires installed, oil change, and four wheel alignment that was actually a few dollars cheaper than the original quoted price for my tires alone. Very happy with Shawn and his team at Big O Ankeny. They've earned my business.
By anonymous | 1/15/2018
Excellent very thorough and honest assessment
By Dennis Sult | 9/6/2019
Mr. Schwab, I wanted to tell you about the exceptional experience I had at your Ankeny, Iowa location late today. Your store manager is an exemplary employee. The store was really busy and he was very professional and courteous with everyone of your customers never failing to answers their questions or cutting them short. In the middle of all this activity he was letting your waiting customers know the status of the work they were getting done. I did not get his surname so I will address him as Mr. Bill!! Wished I could talk to you over the phone about Mr. Bill. Thank you for the exceptional service I had and most of all I want you to call and personally THANK MR. BILL!!!
By anonymous | 9/30/2017
Had the tires that I wanted. Had installed including mounting and spin balance within 90 minutes. Very cordial and demonstrated that they wanted my business. Store manager was friendly and accommodating.
By anonymous | 9/6/2019
I had a tire I had purchased from Big O that had been repaired 2x by another company and still wouldn't hold air. I brought my info to your Ankeny store and the gentleman was very helpful and got my car right in and replaced the tire. Great Customer Service!
By anonymous | 9/3/2017
Great communication with coustomer. Explained issues with my vehicle and options for repair. I'm very satisfied.
By Avonda | 9/6/2019
The employees are ALWAYS great, ready to help, go out of their way to get the job done and seem to want to make sure things get done well.

