By Bob | 9/6/2019
Great experince
By Glenn | 9/6/2019
Third time in a month I had tire problems, Third time I needed a special tire, they found one in Pennsylvania, had it ordered in and notified me ASAP. Great customer service
By anonymous | 9/6/2019
Found what I need it and tge service was fast and really good.
By Edward | 9/6/2019
They guys in Ankeny are seriously the best people I've ever dealt with for vehicle work. This has become the only place my vehicle will be worked on.
By anonymous | 9/6/2019
Really enjoyed the comfort of the waiting room. Nice comfy couch and big TV to watch.
By Mike | 9/6/2019
Shaun and the whole crew were the best. I do not plan onn going back to Toyota, just staying with the BIG O in Ankeny!!!!
By Ted | 9/6/2019
This was the third time I have had work performed on my car (new tires, oil change, radiator flush, brake fluid etc). I have been extremely satisfied with the quality of service, professionalism and cordial treatment. I also like the smaller size of the operation that can address my needs more quickly.
By Teresa | 9/6/2019
Bill and Shawn were great to work with! Will definitely be back!
By anonymous | 9/6/2019
Very efficient with their explanations, service and no high pressure sales...just told you what you needed and did it.
By Joe | 9/6/2019
Quick, high quality service with good discount coupons honored.
By Sarah | 9/6/2019
Very friendly and appreciative to f my business. Kept me in the loop of the status of my car.
By Christian | 9/6/2019
Excellent customer service and service. No high pressure sales but made suggestions for future service.
By Kari | 9/6/2019
I was traveling alone and my tire light went on. My heart sunk. These wonderful people helped me, encouraged me and had me back on the road in less than 30 minutes. Excellent service with kindness.
By Chris | 9/6/2019
Was very impressed with friendliness, despite being given bad news that I needed four new tires. Salesperson was professional, friendly and knowledgeable.
By Dave | 9/6/2019
Once again, my last visit was more than I expected. I could not be more pleased with my service and pricing was more than fair! I definitely will recommend this fine establishment. Thank you again!!
By Thomas | 9/6/2019
Bill Mitchell is an Awesome employee!!! He deserves a raise!!! I've been going there for 3 years now & had excellent service. Also they have great customer service. I'll be going there always. Those guys are wonderful!!! Give them all a raise!!!
By Ray | 9/6/2019
Just like my last review. This store needs more help. Shawn Venenga does a wonderful job. Whenever I'm there he is pulled in multiple directions, with customers coming for estimates, to ones with work going on and all the phone calls. I counted 14 people in the store getting work done when innwas there last week. In think your missing out on a lot of money by not staffing this place more appropriately. Just my 2 cents.
By Phil | 9/6/2019
I was very happy with the service and the speed at which it was done
By Tony | 9/6/2019
I felt well taken care of as a first time customer. The appointment was efficient & I was on my way in the quoted time. Thanks for the good service!
By Doug Elliott | 9/6/2019
Bill was totally outstanding in understanding my need for the proper tires for my vehicle. He showed me two styles of tires and I chose the one he highly recommended. He had them in stock and I purchased 4 new tires and asked when he could install them thinking it would be within a couple days. He said he could work me in now and have me on the road in an hour. Bill is very customer focused and I will continue to do business with him in the future.

