By Cindy | 9/6/2019
You were not my first stop of the day, but my last in search of tires. I was greeted as I entered the store. I explained what type of tire I was looking for. What driving conditions I have to drive in during winter months. I explained what I expected of the tires on my vehicle. I was not treated as "a dumb female" which is how I felt at my earlier stops. PLUS - I was given options. I'm very happy with my selection. My husband stated I chose wisely and he is going to stop by Friday after work to price tires for his vehicle. Additional PLUS - the alignment was checked on my warranted vehicle which had just come out of the dealership shop bay and found to be toeing out. I went back to have my warranty honored at the dealership even though the convenience and the price was reasonable at your shop.
By Heath | 9/12/2019
Bill, Shawn and Staff are top notch. They always get our issues and service needs taken care of in a very timely manner. Our family is hooked on Big O in Ankeny.
By Steve | 9/6/2019
every time I go to big o tire they are very friendly and the service is excellent.
By Bryce | 9/11/2019
Very nice guys. They were very easy to talk to and left my truck very clean
By Debby | 9/6/2019
Was in town for three (3) days, and Bill was able to fit me in! Got a great price for four (4) new tires on my Mercedes ML350!
By Blaine | 9/9/2019
Happy to do business as always. Thanks
By Larry | 9/6/2019
GREAT service every time. I enjoy Big O services and products.
By Austin Day | 9/9/2019
They were kind and professional.
By Cynthia | 9/6/2019
I found a piece of metal in my tire early on a Saturday morning as I was getting ready to leave town. Big ) got me in first thing and had me back on the road in 20 minutes. Very grateful for their fast and friendly service. Thanks.
By Bob Fontana | 9/9/2019
The only concern I have is that I was told my Avalon would need new tires on the next rotation. The tires only have 22, 000 miles on them. I purchased them at Big O. They have a 40, 000 mile warranty. I dont understand how a tire would be in that condition at that mileage. Is this just a faulty set of tires?
By Teresa | 9/6/2019
Recommended by a friend to get my tire replaced. They were busy on a Saturday but my tire was replaced. They kept me informed every step, will go back when my tires need replaced next year.
By Bill | 9/6/2019
The staff was very friendly and helpful. I was shown several options of tires to purchase, at different price ranges, with no pressure to buy. Would recommend to others.
By Misty Schakel | 9/6/2019
I came in last Friday for an oil change and a tire rotation on my Impala, come to find out I needed all new shocks and struts all the way around due to tire wear. The car rides so much better!!!!! A++++ goes to Bill, Logan and Doug for their expertise and hospitality. I also want to give a warm thanks to the guys in the shop, for taking care of me. Customer for life!!!!
By Keith | 9/6/2019
Bill and his staff did an outstanding job checking out what the problem was with my car, telling what needed to be repaired and the cost associated with the repairs, and getting it repaired the same day.
By Danelle | 9/6/2019
I've always had good experiences with the Ankeny Big O. We buy all our tires from there!
By Larry | 9/6/2019
I am ALWAYS pleased with the customer service at the Ankeny, IA store.
By anonymous | 9/6/2019
Purchased new tires and am very happy!Big O's personnel continue t provide great service and great advice!
By Sharon day | 9/6/2019
Very friendly and welcoming tire shop. I feel very important there. They definitely appreciate my business.
By anonymous | 9/6/2019
Nick and Shaun were great to work with, I will be a regular customer from now on.
By Ryan | 9/6/2019
Bill is one of the nicest guys around! He got my tire fixed fast to get me back on the road!

