By David Newnan | 9/6/2019
Excellent as always!
By AL WIDENER | 11/21/2019
Always helpful and professional
By Carrie | 9/6/2019
Came in for an oil change but also had an issue with brakes. The issue was, I felt, correctly diagnosed and shown to me at the car. I was able to get that problem also addressed. Also made aware of things I should be thinking about in the near future for the care of the car.
By Hayden | 11/18/2019
I've consistently had a great experience at this location and am actively looking for reasons to return. As a woman who is often patronized by mechanics, it is comforting to have a place that treats me with respect.
By Laura | 9/6/2019
Great service! Thank you for getting my family and I back on the road quickly and safe!
By Makayla | 11/18/2019
I very much appreciate their service.
By Bobbie | 9/6/2019
Thanks
By Troy | 11/18/2019
Bill was great to work with
By David | 9/6/2019
Exceptional! Was able to get a same day appointment. Due to the nature of my repair, I needed to stay at the facility. The technicians kept me in the loop on the status of my repair. As I left, I was thanked for my time and given a handshake.
By Jesus | 11/18/2019
Great service
By anonymous | 9/6/2019
I have used the store repeatedly for years on my cars, boat trailer, and camper. And, have recommended that our company use them for our fleet services. They have always been fair priced and Honest! My most recent visit was awesome, they completed the work for less than expected and much quicker than anticipated.Previously, another dealer had recommended service work that I questioned. I took it to Big-O for a second opinion and as I expected the other dealer was over-stating my needs. Big-O saved my a bunch that time!
By Jennifer | 11/18/2019
Bill was amazing at customer service!
By anonymous | 9/6/2019
I have purchased tires from this location several times. Overall always a great experience
By Chris | 11/15/2019
They make getting your car serviced easy and painless .. Bill is the best in the industry.
By Richard | 9/6/2019
Just a huge wow, very knowledgeable, extremely courteous. 2nd time there, I will not go anywhere else for my tire, service needs.
By Dennis Betz | 11/14/2019
I was in a pickle, had a flat tire on my trailer on the interstate, got tire off went to Big O in Ankeny, told them my predicament, they had me on the road in 20 min. This on a busy Saturday. Great job.
By Andrew | 9/6/2019
The employees were amazing. They help me in anyway possible. I would recommend them to anyone I know.
By Patrick | 11/13/2019
The manager got me right in for a tire patch, only took an hour and a half. Other tire places were quoting 2 days great job guys
By Rod | 9/6/2019
Everything was good. Except 2 days after the tires were put on, 1hub cap was not put on right and lost it.
By Doug | 11/13/2019
It's such a tremendous positive experience to work with Bill and Shawn as they excel at customer service. They really care about me and that's why I keep coming back.

