By Joseph | 9/6/2019
Excellent customer service. I've been treated right every time I go in and they make it right for free if I have any issues.
By Patrick | 1/14/2020
They did a great job.
By Alexa | 9/6/2019
Shawn was wonderful!!
By Brad | 1/8/2020
I need a tire patched and they were very helpful and fast.
By Kris | 9/6/2019
I received great service. I did not have any of the things mentioned above offered. I didn't need to be met at my car and I would not want a credit card. However, the free alignment would have been nice. The did rotate my tires, so maybe they did the alignment and I just didn't understand. I am a new young widow, still trying to figure all of this out
By Natalie | 1/6/2020
Billy (Bill) provided outstanding customer service over the phone and in-person. He helped me pick out new tires for my Honda Accord. He shared his personal story with me about choosing the same tires for both of his daughters who drive back and forth from Colorado. This made me feel confident in the tires I was purchasing. He explained why I wanted my lines on the tires to move water/snow back and forth between the tires when I drive. Billy provided updates along the way and got me in and out of the store in about an hour. I signed up for a payment plan. It was very simple and overall I am very pleased.
By Nate | 9/6/2019
Bill was extremely helpfull and got me taken care of quickly and back on the road.
By Andrew | 1/6/2020
Tyler was very friendly and the Store Manager was very knowledgeable and friendly and strives to make customers for life. Excellent experience
By Shane | 9/6/2019
Fast and efficient- always super friendly
By Martin | 1/5/2020
Dan was nice to work on with
By Joe | 9/6/2019
Quick, high quality service with good discount coupons honored.
By Pam | 1/1/2020
Very polite!
By Robert | 9/6/2019
Friendliness and professionalism were exceptional.
By Dwain | 12/31/2019
I have always found service to be friendly and very efficiently run in every way! They answer any problem with a carring attitude, and honesty. I have been going to Big O for over 10 years for my tire needs. I truly appreciate the service. Dwain Swanson, Ankeny, Iowa
By anonymous | 9/6/2019
Very pleased with the service and products provided.
By Lynn Danielson | 12/30/2019
I cannot say a bad word the guys are wonderful Bill Sean and Dan are who I usually work with and they are top-notch
By Terry | 9/6/2019
Very knowledgeable and very good service. Thanks
By Beckee | 12/23/2019
The people that work at the Big O tires in Ankeny are very knowledgeable and helpful. I have been bringing my car here for service for a few years and I am always satisfied
By Justin | 9/6/2019
We were from out of town and these guys made us feel right at home. The gentleman came out to our car to check the tire with us. They got us in and out in a timely manner so we could continue with our plans. They kept us updated on the progress of the car. We are very pleased with the service we received.
By Doug | 12/23/2019
Bill was outstanding in working me in his busy schedule to get my tires rotated. His customer service skills can't be beat. I was impressed meeting Tyler who was working the counter. It's always a great experience to have my vehicle's tires serviced by Bill. He never fails me.

