By David Newman | 9/6/2019
I always enjoy working with Shawn. He always makes me feel like a very appreciated and valued customer.
By Audrey | 2/10/2020
Friendly staff & treated me like a human. A lot of places have lost that ability but this store has helped me twice now. My appt. was for rotation of my tires; greeted me & gave me info on other locations since I travel a lot by car. I will go out of my way to bring my car here & purchase tires from this location in the future. Being nice goes a long way. Thank you. Audrey Baker
By Julie | 9/6/2019
Everyone was exceptional. Made me feel right at home and went out of their way.
By Toby | 2/6/2020
This will be my 2nd time doing business at this location and both times the staff were all very nice and answered all my questions and I got exactly what I wanted!
By Phil & Sheryl Aiken | 9/6/2019
Fitted our job in between scheduled customers. Enabled us to get back on the road quickly on our cross country trip. Had a flat. Man at front desk noticed cords showing. Sold, mounted, and balanced 4 and got it across the alignment rack in an hour and a half. Great service. Great coffee. Very nice folks at front desk and doing the work in the shop. Thanks to all your staff!
By Vern | 2/6/2020
Customer service was outstanding.
By Randy Kelley | 9/6/2019
Bought tires two years ago any issue has been taken care of very happy with the service
By Jack | 2/5/2020
Had an oil change and tire rotation appointment which was done in a timely manner. I was kept advised on the progress and if there was any additional issues that I needed to know about. Good job as always by the whole crew at Big O. Thanks for the great service.
By Christian | 9/6/2019
Excellent customer service and service. No high pressure sales but made suggestions for future service.
By Judy | 2/5/2020
We were in Ankeny on family business and noticed that our car had a shimmy. We stopped by Big O tires after finding them on google. We expected to have our tires balanced. To our shock and surprise, one of our tires was very close to bald. When they took it off, they discovered that something under the tire was also bent (shows how much I know about cars). They got 4 new tires in and installed with amazing speed and were extremely responsive to our need to get it done so we could meet with our family. They were extremely informative and supportive. Wish they were closer to Omaha. That is where I would go every time.
By Chris | 9/6/2019
Was very impressed with friendliness, despite being given bad news that I needed four new tires. Salesperson was professional, friendly and knowledgeable.
By Chuck | 2/4/2020
Great service
By Alissa | 9/6/2019
I have come in twice now and each time received excellent service. But also very friendly service, which I appreciate. Each person was knowledgeable and friendly. Service was quick and complete. I would recommend this location highly.
By Carol | 2/3/2020
Because of the length of time I waited, they took extra care of me! They were super!
By Keith & April Warne | 9/6/2019
We have also received great service and they always exceeded our expectations!
By Alissa | 1/29/2020
As usual, excellent service at the Ankeny Big O Tires! They take the time to explain everything and are so friendly and helpful every time I am there. I can't emphasize enough how helpful the team is, they are really great! I will be going there for all my car care needs!
By Alyssa | 9/6/2019
Wonderful service!
By Jeremy | 1/28/2020
I needed alignment done and they showed me a list of all 3 things they check for on the front and back of the vehicle. They showed before and after alignment results. It was a great experience, though they may need an extra worker in the bay.
By Glenn | 9/6/2019
Third time in a month I had tire problems, Third time I needed a special tire, they found one in Pennsylvania, had it ordered in and notified me ASAP. Great customer service
By Lori | 1/27/2020
Very quick, friendly, and efficient.

