Big O Tires

So started vacation off by pulling into Casey's to inflate the air shocks and check tire pressure. While doing so, found a bulge on the left side trailer tire. Pulled into Big O Tire-Ankeny and as always Bill took care of me. This was at 5:45 and they close at 6:00. I know for a fact other places would say, we can get you in Friday morning at 11:00. Not Bill, he say let's get you in and get you back on the road. While he was jacking up the left side to remove the tire, while underneath positioning the floor jack, Bill notice two additional tires on the right side with bulges on the inside walls. He slides out from underneath and pointed out the failing rubber and stated, let's get you four tire and back onto that vacation. 1 hour later after closing- Bill had us back on the road. They had the tires in stock and I was not surprised how I was treated, that's why I pulled in the first place. They don't treat you as an inconvenience, but with respect and professionalism and treating you as a customer knowing you'll return for future business- ABSOLUTELY. I was pulled into Casey's for a purpose. If this would have gone unnoticed and the combination of simultaneous blowouts, would have flipped and rolled the trailer and truck. We were in town and across from from a tire center. Sometimes it not an inconvenience, but God talking to you.

Very courteous. Will recommend!

I just love my visits to the ankeny big o tires. There's workers that are always so friendly & genuine caring about my safety & my vehicles. Can't have a bad day there as they will always bring a smile to your face. Excellent work on all 4 of the cars I've taken over the past 3 years.

They got me in for a fast oil change. I was over due. My son had taken my vehicle out of state. Now i need to travel out of state. They got me in and out fast.

Very Nice and very helpful also know what is going on and the best way to fix whatever needs done and at a affordable price Thank You

Bill at the Ankeny store is simply outstanding, very knowledgeable, very outgoing and eager to take care of your needs. I work in the customer service field, I am a first time customer that was impressed.

The team at Big O Tires in Ankeny is always extremely friendly, helpful, and honest. I have had a battery, brakes, and tires replaced as well as regular oil changes. If they ever think they have let a customer down they go over and above to address it.

Always made to feel as if I am the only customer there

Very friendly staff and willing to go the extra mile. I was pleased with the experience and love the tires that were recommended.

I feel like they treat me with great respect and take care of me. I'm a single mom (newly widowed) and I went in knowing that I had one thing wrong, but they looked at my brakes too. Anyway-I really appreciate them.

Bill and his team are the best, if your not going here your missing out

Very friendly

Great job, quick, fair price.

We were in from out of town. Had a slow leak in one of the tires. They had us in and out quickly and for less than $20. Very friendly crew

Bill is excellent. Knows how to treat customrs very well

Bill did an outstanding job taking care of my truck's needs. He kept me informed all the way through the process.

Fantastic service ... great team and very customer friendly

Manager very friendly with great communication. He kept me updated on the status of my new tires and alignment. He even gave me a donut. Excellent service!

They didn't give up until the problem was fixed to my satisfaction

Had my Shocks and struts replaced, the price was so good that I decided to have new tires and a fuel system cleaning... Fast, reliable & affordable. Love this place.