By Jack | 9/6/2019
Bill was very professional and keep me updated through out the oil change/tire rotation process. I'll be back for oil changes and other services as they arise. Good job Bill.
By Chris D | 8/20/2020
I went any for a brake inspection and they were very honest that I did not need to replace brake pads yet
By Matt | 9/6/2019
Very friendly service
By Megan | 8/20/2020
Very easy to get appointment when it worked for my schedule and quickly. Quick service.
By Mike | 9/6/2019
Excellent and quality service; Shawn and Bill were very professional. Michael McMurry
By anonymous | 8/12/2020
People were friendly and service was quick and on time. Recommend
By Brian | 9/6/2019
Always come back to Big O because they get me in same day, are very welcoming, and cheaper than most places in town.
By Laura | 8/4/2020
Great service, excellent customer service. This was my first time here and I was so impressed!
By Chuck | 9/6/2019
everything was very good
By Floyd | 7/29/2020
They were busy with other customers but worked me in asap. Tire repaired and discussed new tires in the near future. Very friendly and knowledgeable.
By Thomas | 9/6/2019
Bill Mitchell is an Awesome employee!!! He deserves a raise!!! I've been going there for 3 years now & had excellent service. Also they have great customer service. I'll be going there always. Those guys are wonderful!!! Give them all a raise!!!
By Dave M | 7/21/2020
Not knowing this survey was waiting for me in my e-mail, I commented on your home page. I was very impressed by the young man working the front counter, as well well as the appearance of your store. Unless I trade vehicles, these will probably be the last set of tires I'll ever buy, so instead of showing my satisfaction with return business, you can be confident in the fact that I will sing your praises to the people I know.
By Doug Elliott | 9/6/2019
Bill was totally outstanding in understanding my need for the proper tires for my vehicle. He showed me two styles of tires and I chose the one he highly recommended. He had them in stock and I purchased 4 new tires and asked when he could install them thinking it would be within a couple days. He said he could work me in now and have me on the road in an hour. Bill is very customer focused and I will continue to do business with him in the future.
By anonymous | 7/20/2020
Service was great. Had an appointment & was in & out in a short amount of time. Fast service & nice friendly people.
By Phil | 9/6/2019
I was very happy with the service and the speed at which it was done
By AmyS | 7/17/2020
Big O Tires has been very helpful and friendly with the service of my car. They have helped me plug 3 tires and they provide a quick oil change and tire rotation! The tire rotation is part of the oil change. My son took his car somewhere else in Ankeny - it cost more and they did not rotate the tires. We will all be back to Big O Tires! I appreciate the great service!
By Larry | 9/6/2019
Super nice and honest employees. They never try to get you to agree to a repair unless it's really needed! I highly recommend this place!
By Das1961 | 7/15/2020
Shawn always provides superior customer service!!
By Jeffrey Grubb | 9/6/2019
The two guys that work there seem to very much like their jobs. Great with all customers that I saw come in.
By Sharon | 7/15/2020
My car was not running right. Took it to big O and explained. They found out what was wrong. Fixed it. Was fair. I appreciate big O. Thanks. Sharon.

