By Avonda | 9/6/2019
Such a GREAT hard working crew! So much energy, always ready to serve with a smile and eager to get more done than came in for! The Ankeny location has great people!
By AG | 10/3/2020
Everything met my expectations and above for getting my tires installed.
By Debbie | 9/6/2019
Everyone was very nice and accommodating and explained everything that I asked
By Brad H | 10/1/2020
I received prompt and courteous service. My need was handled swiftly and done properly.
By James | 9/6/2019
All went well with the exception of the exception of part supplier delay.
By Kathy D | 9/29/2020
Tevin was who I dealt with he is very professional yet makes your experience fun. The place was clean and coffee area was well stocked. Got me in and out quickly for my oil change and saw my rocker arms were bad. When I got them fixed they were done one time and budget.
By Kelly | 9/6/2019
Friendly with very good customer service
By Dean O. | 9/26/2020
I work nights, and go to Big O when ever any thing is wrong with my vehicle. This visit, I had a problem with brakes, they got my car in right away. Started working on it and their parts distributed did not have one of the brake calipers, and it would not be delivered until the next day. Sean loaned his personal vehicle to me so I could go home 60 miles away. THAT IS SERVICE ABOVE AND BEYOND EXPECTATIONS! My vehicle was done before noon the following day! Thank you so much Sean and the rest of the staff at the Ankeny Big O. You guys are great!
By Lisa | 9/6/2019
Was the best customer service I have received and very timely manner as well... I will definitely send friends there and I'm also going back for oil changes.
By Mary J | 9/25/2020
The price to fix my tire that had a nail in it was fantastic, I was surprised by that. Even when they’re busy, they always fit me in with emergency situations.
By Monte | 9/6/2019
Had an oil change done because of how well i was treated on my last visit.
By anonymous | 9/24/2020
Ive always had the best experience at Big O Tires in Ankeny, IA. Shawn and his team has taken care of my husband and I when it comes to tires and vehicle wear and tear parts. A huge thank you to the Big O Team for making us feel like family!
By Tommy Tyler | 9/6/2019
Customer service was great. Best I can relate to in a long time.
By Ankeny Jeff | 9/22/2020
Service was completed in a timely matter. Employees were personable.
By Bobbie | 9/6/2019
Just had my car aligned at a major dealership in DSM and Big O corrected it. Smoothest my car has driven in months. Amazing customer service and friendly people.
By Karey P | 9/21/2020
I was originally not going to wait for my car, I decided to wait- they said it would be 45 minutes and it was 15. Also I signed up for a time and they called that it wouldn't work but accommodated 30 minutes prior to the time I singed up - very pleasant, friendly, fast and professional!
By Michelle | 9/6/2019
Great customer service!
By Mary C | 9/18/2020
Quick, friendly, knowledgeable, and helpful. We had a great experience and like coming here for our car needs. This last visit was due to an issue created from the service the time before last, but the resolution was fast, everyone was kind, and Big O Tires was quick to recognize their mistake and do everything possible to fix it and make us happy. Good job, Big O!
By Sarah | 9/6/2019
Great experience! Salesman was helpful and friendly!
By Shawn M | 9/16/2020
Went in to make appointment for rotate and balance. Were booked up the rest of week, so they did it right then

