By anonymous | 1/27/2021
Great service and price !
By Amy H | 12/19/2022
I had a pin hole in one tire and a nail in another. They took care of it for me for a very reasonable price and everyone was very friendly!
By anonymous | 1/26/2021
No problems; great service!
By Carla J | 10/4/2022
Always very friendly and get me right in
By anonymous | 10/5/2020
I have used him for years. Very reliable.
By REM | 8/24/2022
Fast friendly service. Repaired my tire on yje spot as a drop in.
By anonymous | 9/24/2020
Ive always had the best experience at Big O Tires in Ankeny, IA. Shawn and his team has taken care of my husband and I when it comes to tires and vehicle wear and tear parts. A huge thank you to the Big O Team for making us feel like family!
By Rod L. | 8/20/2022
I was in Ames, IA, dropping my son to IA State for the new year. I woke in the morning to find one of my tires had lost a lot of pressure. Nowhere in Ames was available due to everyone moving their children in. I was recommended to visit this location, just about 20 miles away. I was worried, as I had to go to Columbia, MO, to help my other son move into his apartment, and did not want to drive on a leaking tire. The team was fantastic. They under promised and overdelivered! I was ready to go within an hour--and I had not booked an appointment but just turned up. Shawn Venenga, store manager, and Austin Stroud, service advisor, made me immediately comfortable. They were incredibly friendly, helpful, and answered all my questions. I was on the road quickly. I would recommend this location to all my friends and colleagues who travel to IA State and find they have a tire issue. Rod L., Chicago, IL.
By anonymous | 8/25/2020
Quick service! Friendly and knowledgeable staff.
By Holly | 8/17/2022
Very knowledgeable about product and service,very nice
By anonymous | 8/12/2020
People were friendly and service was quick and on time. Recommend
By Brad Harrison | 7/29/2022
Sean, the Service Manager, was extremely helpful on the phone prior to my appointment date and time. I told him what my needs are and based on my own research his recommendation was one of my top 3. He was very professional and yet he was crazy busy. Very satisfied with everything.
By anonymous | 7/20/2020
Service was great. Had an appointment & was in & out in a short amount of time. Fast service & nice friendly people.
By Jeff J | 7/23/2022
Didn't have an appointment and walked in and had front end alignment and walked out with 45 minutes. Customers service was very good not only with me others as well, had everything under control as far as who was nexted and what service order went with who when completed.
By Randy Frein | 6/20/2020
Needed a screw removed from my tire[ 3 mos. old car] and have the damage repaired. 2 other places in town were either short staffed or used the upcoming 4th of July as an excuse why they couldn't help me out in an unexpected emergency. Needed it fixed so I could attend an out of town wedding. Thank you Luke for genuine customer concern and attention. It did not go unnoticed , as I recently retired from 39 years of retail. You will be highly recommended to family and friends.
By Iowa VW Guy | 7/22/2022
Great service with great prices.
By Cipriano | 3/26/2020
Service was prompt and friendly.
By Michael W. | 7/19/2022
Very knowledgeable and customer oriented staff. The staff does go above and beyond to explain what is going on with your vehicle and the process that takes place in the repair.
By Scott | 3/25/2020
The guy that helped me showed genuine interest in my situation.
By Marilyn C | 7/12/2022
Work was done quickly and well. WiFi was available while I waited. I needed a tire rotation also and wasn’t aware it was included with the oil change. Wonderful surprise.