
By anonymous | 9/6/2019
I have used them for a few services so far and every time I've gone I had wonderful customer service, everyone is so nice...and they do a good job with fast service and good prices

By Lisa A | 1/22/2022
They are always so kind and easy to work with. Close to my home and I trust the service

By Virginia | 9/6/2019
courteous, profesional service

By Chuck L | 1/19/2022
Very experienced and friendly technician helped me

By Fred | 9/6/2019
They were too busy to meet me at my car. They know that I put my services on my Amazon Visa card. I have trading there for several years and have always been treated fairly.

By Jerry M | 1/17/2022
Quick, professional service. Exceeded my expectations!

By David | 9/6/2019
Excellent service

By Bobby C | 1/15/2022
Great Service

By Amy | 9/6/2019
The service was awesome as always

By BJ | 1/14/2022
They are business-like and do the job . I feel confident it is right when I leave.

By Zach | 9/6/2019
These guys were awesome. Super friendly and conversational, best experience I have ever had at a big O. I wish I remembered the names of the people, but they were top notch

By Gail B. | 1/11/2022
i didn't have an actual appointment but did have a tire going flat. I had purchased my tires there. They squeezed me in and fixed my tire at no charge within an hour or less. They were very busy at that time.

By Francis | 9/6/2019
My 19 year daughter old daughter asked me recently, "Why do you like Big O Tires?" Because the managers are polite, professional, they get my car done in time, the cost is reasonable, and I have come to know them personally, in addition they shuttle me when there is a need, I replied. "Really? yeah! when I went to pick the car recently they said, oh we know your dad" she replied." I believe they are good people" she added. So this is a true story. I recommend the team to any one looking.

By Vicki Rae | 1/10/2022
Services were performed quickly.

By Dr. David W. Guess | 9/6/2019
I use this location for all my tire service & alignment needs. The staff is beyond excellent in their customer care. I arrived at 7:20AM Friday morning, 3/2/18. While sitting in the parking lot, I noticed how people were wiping down windows, vacuuming the entry rugs, positioning products just right, etc. To me, it was clearly an attention to detail oriented team at this location. The service performed: Always outstanding with no issues. This location will always handle my tire & maintenance needs. As a professor of business at Ivy Tech Community College, I continually stress how important customer service is beyond the realm of simply say, "How can we help you today." Rather, customer service is engaging, understanding the customer's needs, and then knowing how to solve those needs. This location serves as a great reminder of how service should be for both the retailer & consumer.

By Rich Carter | 1/8/2022
The staff took care of my service needs in a timely fashion

By Richard | 9/6/2019
Great service.

By Dave S. | 12/29/2021
They got the work done quickly and called me right away when finished.

By Kenny | 9/6/2019
fast service

By Kenzie | 12/29/2021
I’m 18 years old I trust that they will not take advantage of me. With over pricing or false problems.