
By anonymous | 9/6/2019
Had service this week good service provided as usual.

By Corri1003 | 10/4/2022
The employees are always nice and friendly. The waiting room is comfortable. I trust the service at Big O and know my car will be serviced fast and accurately.

By Andrea | 9/6/2019
Friendly, I have gone to big o for many years and they have always been good to me, I will always reccomend them.

By Kasper | 9/30/2022
Friendly staff, quick service, Good Value for the money.

By Dave | 9/6/2019
Dennis and Danny were kind and considerate of my situation. I appreciated their patience with me and for making sure I understood what was going on with my automobile.

By Bridget | 9/21/2022
I always get good service at this store and will continue to come back

By David Evanczy | 9/6/2019
None

By GM Guy | 9/10/2022
This team was great! I have found my new service and tire center.

By Linda | 9/6/2019
the employees at this location are always great. They did let me know that the alignment is just a bit off.

By Tim S. | 9/10/2022
Very polite and professional reps. All techs do good quality work without trying to push unnecessary up selling. Always know what to expect at this Big O. Have been using them for 30+ years.

By Andrea | 9/6/2019
Overall great experience. Store was very busy but we were still given great customer service.

By Anonymous | 9/8/2022
On my last visit, it was pointed out that I was missing a lug nut and they didn't have a replacement. On further inspection, my lug nuts were a mis-mash and obviously not what was originally on my car. Since BigO does all my tire and brake work, it had to have happened there. I purchased a new, full set of lug nuts from Toyota and asked BigO to replace them, check the air pressure, and determine why the maintenance req'd light was still on since they had done the last service. It took less than 10 minutes for the work to be completed and there was ZERO charge!

By Greg | 9/6/2019
I had a flat, stopped at Sam's and Raben as they were very close. No one had my size. Next closest was your store and while the navigation suggestions from your employee were not the best. I found my way, then advised him of his innocent errors. It was the end of the day, but they got me right in, fixed up and on my way in about 20 minutes or less. They could have put the spare back into the well and closed it up. That would have been an appreciated nice touch which they did at my local Madison Indiana store. otherwise a great visit, great service, very pleasant salesperson Keith.

By Jeff F | 9/6/2022
I love the Alison Ln location because it’s always smooth, easy, and friendly service. I’ve never had a single problem with the staff.

By Amanda | 9/6/2019
After going to other places for years, BigO is where I will go from now on to buy tires

By Mike K | 9/6/2022
Dennis was very helpful n curtious to me!

By Donna | 9/6/2019
They did a great job. Definitely no complaints and highly recommend them.

By HeidiH | 9/3/2022
Everything was very seamless. Appointment was easy to make. Arrived at my scheduled appointment time, they took my car right in, got my tires changed and was out the door. Whole process took less than 2 hours.

By Jeff Parnell | 9/6/2019
I will sum up this review in five words. Big-O gained a new customer.

By George E | 8/30/2022
easy to schedule and time spent for service was as expected