Big O Tires

Ryan was extremely helpful, knowledgeable & professional! Everyone we have dealt with at this facility have been very professional & friendly! They made us feel like a valued customer! Thank you!

Always great customer service! This is the only place we bring our cars, and I highly recommend them.

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The salesman I dealt with was Lance Mauck. I had called for a quote prior to driving to Big O. I was asking several questions and comparing prices over the phone with some other quotes I had gotten. Lance never made me feel hurried, nor did he feel irritated by the number of questions I asked. Once it, Big O, I asked for him specifically, told him I thought I might need front brakes, as well as an alignment. He had them first check my brakes and let me know that I did not need any at this time. After they completed putting my new tires on he also let me know that I do not need an alignment. I’ve always been impressed with Big O‘s courtesy and professionalism as well as prices, but I’m now a lifelong customer. I am a single 66-year-old woman that could’ve easily been ripped off and charged for brakes and alignment that I did not need. It seems difficult to find integrity and honesty anymore but I can say that I always find both those qualities at the Plainfield Indiana Big O store. I commend Lance and the whole staff!!

The guys at Big O are always friendly and helpful.

Highly skilled friendly people who ALWAYS go out of their way to give me first class service.

The guys are always friendly and helpful.

I have been a customer for more than 10 years and not once I have been offered a product or service that my vehicles really needed. The staff always have been friendly to me and to my family. I highly recommend Big O Tires to everyone I know. Keep up the great work!!

I thought I may have needed New brakes, turns out I did not. I really appreciate the honesty and feedback I received.

Quick friendly service.

I will come back.

Appointment was right on time and the waiting room had tables that I used to lay out some information that I was working on.

Always helpful, trustworthy

I have been using this Big O tires location for 24 years. I have always been pleased with the service and the customer service. I trust that they are not just trying to get me to spend more money. And I love that. I want to know what I need to do but not feel pressured into services. I will continue to use this store until they change that methodology.

Big O Plainfield staff is the best! I am a 15 year customer. All my cars are serviced by these honest and excellent technicians!

Wheels were ordered ahead of visit. Received new wheels and tires as advertised. All service was completed. Car drives much better, and I sent my son with the car for the service so I didn’t have to hang around and wait on it!

As always, I was taken care of and had great service!

Nice and friendly staff. Explained tire purchase in detail. I personally like having an “out the door” price. No hidden fees. Upon the vehicle inspection, staff found items that need to be addressed soon, and provided that information to me.

Great team of people. Communication was great. Understanding of the issue was spot on.

Friendly quick efficient service