By anonymous | 2/11/2021
Great customer service. Great tires and love the ride comfort after new tires and alignment
By Sandy B | 4/24/2024
Always professional and knowledgeable
By anonymous | 12/21/2020
They got me in and out and the prices are reasonable. Did I mention they have good coffee. :)
By SCJ | 4/24/2024
They were courteous, friendly & did good work for a great price
By anonymous | 12/6/2020
Really nice staff. They are very price competed.
By Riotgun | 4/24/2024
Truck rides great after the new tires and alignment. The fact that they picked up the truck from my work and returned it the same day is AMAZING! Great customer service!
By anonymous | 11/14/2020
Excellent work and service
By Robert C. | 4/23/2024
I had a blow-out on Friday. I had a short day today and stopped in the store around 2pm to check on tire prices. I explained the situation...blown tire...no spare. Ryan gave me 3 different tire options & explained the difference between them. I picked one and he had the tires brought to Plainfield store this afternoon. I went home and got the blown-out tire/wheel and returned to the store around 4pm. They installed the one blow-out...let me leave with the one, came home & put it on my car, drove back to store & had the other 3 tires mounted. This isn't the first time that Big O has come to my rescue. I had a similar situation happen on my Express Van a couple of years ago, and they did the same thing...mounted one tire, so we could bring the Van in for the other 3 tires. Both times, Ryan has let us leave without paying for the mounted tire!! Ryan & his crew are a top-notch team! They have gone above and beyond for me and I truly appreciate them.
By anonymous | 11/11/2020
The staff was courteous, the service was good.
By Kevin | 4/23/2024
I am always pleased with the staff at the Plainfield location. They are always curtious and professional and explain everything.
By anonymous | 11/8/2020
good service and very helpful on getting me a spare for my car
By Mike P | 4/19/2024
Josh and his crew came through in my emergency
By anonymous | 7/29/2020
Fantastic people to work with. I would not take my vehicles anywhere else.
By Beth Luoma | 4/18/2024
Every one was very nice, they let me know if I had problems that are going on with my car. I would recommend this store.
By anonymous | 7/25/2020
Ryan and his team are friendly, professional and honestBrought my car in with a screw in treadThey fixed it and equalized pressure in all tires - quickly and for free.
By Anonymous | 4/18/2024
Overall timely and friendly conversation along with results
By anonymous | 7/20/2020
I always receive excellent customer service and sound, honest advice from these folks, and it is very much appreciated!!
By Special K | 4/18/2024
Josh and the other employees were ready for my appointment at the scheduled time and performed the oil change, tire rotation, installed brake pads and communicated with me at every step of the process at pricing at or below their estimates. The Big O Tire store in Plainefield, IN is simply the best!
By anonymous | 7/6/2020
Seems to provide honest assessment of work that needs to be done and is good at accepting coupons.
By Debbie C | 4/17/2024
Helpful associate who gave me options for resolving my tire issue.