Big O Tires

I was haggard, I'd just gotten off of work. It had been a hard day. But, as I pulled into big o tires, IMMEDIATELY, I see a big grin on CHARLIES face. He approached my car and asked what can I do for you? And in that moment, I felt such relief knowing that I was in good hands and that this person genuinely cared. Needless to say, Charlie fixed my ride. Super positive the entire time offering expert advice while also sweating outside in the summer sun, the car is fixed, I got home safely. I'll never forget 6/23/2020 and the wonderful experience I shared with Charlie. PLEASE LET HIM KNOW he is a great asset to your company and DO EVERYTHING in your power to make sure he call Big O Tires his HOME.

We've been a customer for over 20 years. I'm very comfortable sending my kids in for service and new tires and feel this store (Plainfield, IN) is as loyal to our family as we've been to them. Front staff has been consistent with low turnover.

Excellent, friendly, and prompt service. Thank you!

job completed in under 20 min.

Ryan is extremely professional and really takes his time explaining to you exactly what is going on. His customer service is excellent. I would recommend Big O Tires to anyone. He helped me out a lot when no other place offered to do that. I wish there were more that 5 stars to give!!

Very professional atmosphere and quality work. I was told during my tire rotation that I needed an alignment. I can tell the difference, my vehicle is handling much better

Professional knowledgeable great to work with excellent customer care great job big p Plainfield Indiana

Always treated me right and always done great work.

Always friendly and prompt service.

Always professional and knowledgeable

Love Big O Plainfield! They always are good to me with discounts and never sell me something I dont need!!

They were courteous, friendly & did good work for a great price

Great service. Very polite and fast.

Truck rides great after the new tires and alignment. The fact that they picked up the truck from my work and returned it the same day is AMAZING! Great customer service!

Daniel the store manager took it upon himself to swap out one of the tires that I was replacing and put it on my spare rim, which had no tire on it at all. I really appreciated them going above and beyond. They didn't charge me anything. It was a pleasant surprise

I had a blow-out on Friday. I had a short day today and stopped in the store around 2pm to check on tire prices. I explained the situation...blown tire...no spare. Ryan gave me 3 different tire options & explained the difference between them. I picked one and he had the tires brought to Plainfield store this afternoon. I went home and got the blown-out tire/wheel and returned to the store around 4pm. They installed the one blow-out...let me leave with the one, came home & put it on my car, drove back to store & had the other 3 tires mounted. This isn't the first time that Big O has come to my rescue. I had a similar situation happen on my Express Van a couple of years ago, and they did the same thing...mounted one tire, so we could bring the Van in for the other 3 tires. Both times, Ryan has let us leave without paying for the mounted tire!! Ryan & his crew are a top-notch team! They have gone above and beyond for me and I truly appreciate them.

Great customer service always gonna be a customer and come back

I am always pleased with the staff at the Plainfield location. They are always curtious and professional and explain everything.

Great Place to get tires

Josh and his crew came through in my emergency