By Allison Linn | 6/23/2020
I was haggard, I'd just gotten off of work. It had been a hard day. But, as I pulled into big o tires, IMMEDIATELY, I see a big grin on CHARLIES face. He approached my car and asked what can I do for you? And in that moment, I felt such relief knowing that I was in good hands and that this person genuinely cared. Needless to say, Charlie fixed my ride. Super positive the entire time offering expert advice while also sweating outside in the summer sun, the car is fixed, I got home safely. I'll never forget 6/23/2020 and the wonderful experience I shared with Charlie. PLEASE LET HIM KNOW he is a great asset to your company and DO EVERYTHING in your power to make sure he call Big O Tires his HOME.
By BrandtS | 5/13/2024
Ryan is always very helpful & knowledgable on the service needed and professional.
By Pam | 6/22/2020
Excellent, friendly, and prompt service. Thank you!
By Chris K | 5/11/2024
Service was friendly, helpful, and knowledgeable. They inspected the vehicle and diagnosed the issue quickly. They offered multiple solutions at various price ranges. They had the parts in house and had the car back up and running faster than I expected. Great job!
By Amanda | 6/13/2020
Ryan is extremely professional and really takes his time explaining to you exactly what is going on. His customer service is excellent. I would recommend Big O Tires to anyone. He helped me out a lot when no other place offered to do that. I wish there were more that 5 stars to give!!
By Victor vm | 5/10/2024
With the work n cusomer service.
By anonymous | 6/10/2020
Professional knowledgeable great to work with excellent customer care great job big p Plainfield Indiana
By Kathy K. | 5/8/2024
My car started to over heat on the way to work so I stopped into Big O in Plainfield Indiana and they were able to get back with me that day with the diagnostic findings. Everyone was very professional and polite. The repairs for my Mazda were major and they performed the repairs in the estimated amount of days.
By anonymous | 6/8/2020
Always friendly and prompt service.
By Carl W | 5/8/2024
Great workers and management top notch..
By anonymous | 6/7/2020
Love Big O Plainfield! They always are good to me with discounts and never sell me something I dont need!!
By Darrell N | 5/7/2024
These guys are the best! Always honest and trustworthy. I’ve been coming to the Plainfield location for 15 years and would I go somewhere else? I DON’T THINK SO!!
By anonymous | 6/4/2020
Great service. Very polite and fast.
By Bob C. | 5/7/2024
Never any surprises. They know who I am.
By Matt | 6/3/2020
Daniel the store manager took it upon himself to swap out one of the tires that I was replacing and put it on my spare rim, which had no tire on it at all. I really appreciated them going above and beyond. They didn't charge me anything. It was a pleasant surprise
By G Grass | 5/6/2024
I’ve been coming here forever because there’s no better customer service than these guys!
By anonymous | 5/11/2020
Great customer service always gonna be a customer and come back
By Anonymous | 5/3/2024
No delays, clear communication, willing to use 3rd party insurance
By jesse | 4/23/2020
Great Place to get tires
By Thomas T | 5/2/2024
I walked In and Michael Sloan was ready to help, got everything ordered and scheduled and was in and out within an hour