Big O Tires

197 ratings
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Location

731 N 5Th Ave,
Pocatello, ID 83201

Rob

By Rob | 6/2/2020

I had an issue with my trailer wheel that just had the bearings packed at another store in another state. Marc got me in on Memorial weekend and fixed it within minutes with a half day full of scheduled work. Thank you for a great experience and warranting the work from another store!

N.L.

By N.L. | 4/27/2024

Quick amd efficient. Customer service was great.

anonymous

By anonymous | 2/27/2020

They did a great job identifying a hub that needed replaced. Changed oil and completed a full inspection.

Miguel U.

By Miguel U. | 4/20/2024

Precios y el servicio del personal tanto en el taller como en la oficina .

Bruce

By Bruce | 12/9/2019

Was in a pinch and they had tires in stock that would work for me. Thanks

Dragonrider

By Dragonrider | 4/20/2024

I had a problem with an appointment that i scheduled for an alignment and the the tech had already gone home for the day Mark solved the problem and got it done

John

By John | 10/28/2019

Big O always does good work for me, and at the price they estimated.

Eva B

By Eva B | 3/19/2024

Best prices in town ,excellent customer service

Steve

By Steve | 10/13/2019

Good service and product at a reasonable price!

Tyson

By Tyson | 3/13/2024

Easy and efficient process. Felt like the workers didn’t do any unnecessary work and didn’t pressure into extra service

Erika

By Erika | 9/6/2019

Tires i ordered were in in less than 24 hrs. Service was quick. Front desk worker seemed very knowledgable and was very willing to help me out with an issue I had with another tire company.

James Inskeep

By James Inskeep | 3/6/2024

I was treated like a valued customer and everyone I encountered treated myself and my vehicle with respect and professionalism. They understood what I wanted done, made good suggestions, and there was no attempt to upsell me products or services I didn’t need. I will be back!

Dave

By Dave | 9/6/2019

Great job done on my vehicle, awesome response to underlying issues and quality services, will use this store whenever need arises

Dennis

By Dennis | 2/21/2024

Isabel has recognizes when I enter the store and has always been so helpful with the service I'm there for. I have bought many tires, alignments, batteries, breaks ... from Idabel and she has always been great to work with.

Danielle

By Danielle | 9/6/2019

Isabelle gave great customer service. I had a blow out on the interstate and they helped me out so fast. I'm grateful for great customer service!

Emma G.

By Emma G. | 2/5/2024

I felt like the employees didn’t expect me to know everything and were really kind about me knowing basically nothing about cars. Everyone was super understanding and respectful.

John

By John | 9/6/2019

Good folks, good prices, straight ahead experience. Stuck to the estimate. And they were very good about scheduling me in when my car needed work. Much better prices and scheduling than some other major competitors.

WT Wally Tamale

By WT Wally Tamale | 2/2/2024

Very knowledgeable personnel in response to my question, Comfortably atmosphere, good selection of tires and great service

Karena Bailey

By Karena Bailey | 9/6/2019

I recently took my car in to get an alignment. Had a damaged part on my vehicle replaced and got 4 new tires. Marc was friendly and very helpful with information on tires, etc. They were a pleasure to work with and I would definitely recommend them and their services.

Rin O

By Rin O | 12/15/2023

I have been a Big O customer for years. Ever since I was a teenager with my first car. All the staff members are friendly and treat me kindly and with respect. They always follow up and communicate any additional problems found or even give me advice on how to keep my car running great for longer. This particular visit, they were quick to look at my car and update me with their findings. Not only did they find my starter was failing, they discovered a leaking gasket that actually caused the damage to the starter. Both parts were replaced same day and I was able to pick my car up and drive it home without any problems. I am so grateful for the time and work the staff puts into their projects. They work quick and efficiently and I always leave the premises happy.