By Kitty Sharp | 9/6/2019
****WHAT A BLESSING.....Killian & Big 0 on South Nevada in Colorado Springs CO......traveling from CSU in Fort Collins to ABQ & had side wall damage down to the cords, on Sunday"�"�-no stores open for tire replacement, overnight stay. After contacting Michelin, was directed to KILLIAN & BIG O on S Nevada. AMAZING/PROFESSIONAL/KIND.......this experience is what everyone hopes to have when unforeseen events occur. THANK YOU to Killian, Big O, Nathan Koldenhoven & Scott Koldenhoven many blessings to you & your business!
By anonymous | 11/10/2020
Fast service and friendly people
By anonymous | 9/6/2019
I have used Nate at Big O tire now for a couple years. I travel 250 miles one way because of his relentless ability to want to serve those that choose to do business with him. He and Steve, asst Manager, are the best and go out of their way to insure you get the best service and the best product for the best price ANYWHERE! If your not using Big O in Colorado Springs, located on Nevada Ave, your throwing your money out the window!
By Amaterasu P | 11/5/2020
Very friendly staff and as far as I can tell my oil was changed which is what I wanted. They also told me I need my brakes fixed which is true.
By Sam Bryant | 9/6/2019
Everyone was congenial and knowledgeable. Everything was completed in a timely manner.
By ST | 10/31/2020
We are very satisfied. I have stopped in at Big O on my way to work when my tires were low and they filled them for me quickly at no charge. My husband was able to get a screw removed from one of his tires for no charge. Because of this great service, we chose to get new tires for our Jeep Compass from Big O. The price was great. We were able to schedule the appointment within one week. The service time was very quick. We will definitely recommend and will be back for future services. Thank you for such great work!
By Tong Xiong | 9/6/2019
Friendly atmosphere when walking into the store for the first time. They had the right tires that I was looking for after doing some research online and comparing each store by tire tread depths, pricing, tire rating, product availability, and product location. I feel very comfortable with the sales person because he greeted me with a smile and positive attitude. Nice work and keep up the good work. I would recommend going to this store again.
By anonymous | 10/29/2020
The people at Big O Tires are always friendly, and very courteous. I have been going to them for numerous years and they always do an excellent job. I have come to trust their judgement and integrity and always rely on them for advice. Good work, good people!!!
By Katy Trehal | 9/6/2019
This was the very best experience that I have ever had at any Big O Tires. Stephen Clark was so helpful, patient, and accommodating with me. I came in to get a set of tires, but my brake caliper became stuck so that the truck would not move. He offered me several options and gave me great advice. The repair guys were super knowledgeable, and while it cost me much much more than anticipated to get my truck home, I am extremely satisfied with the services I received. I would recommend this Big O to anyone!
By anonymous | 10/24/2020
My experience was great the manager and staff were every respectful and caring.
By anonymous | 9/6/2019
My family and I were on vacation in the Colorado Springs area and had brake problems on Friday evening of July 22nd.The entire front axle brake system had been rebuilt by Big O Tires on May 31st of 2016.Rotors, calipers, pads and hoses were all replaced with new parts on both sides of the front end. Friday evening the front left caliper seized tight.We located a close by Big O Tire and waited for them to open on Saturday Morning.I was in the parking lot when the staff was preparing for the days appointments.I spoke with Rob and he was very helpful.He explained there were other appointments but he would look it over as soon as possible.He even arranged for a ride back to the motel so I didn't have to wait in the lobby all morning. About an hour later, Rob called a let me know he checked it before the first appointment arrived.Some debris was in the caliper, they cleaned it and test drove it.All seemed to be working fine.I could pick it up anytime.I wish I could remember the young man's name who transported me to and from the motel.He was polite and personable.Please send my thanks to him.I know Rob will know who I am referring to. Everything was fine unitl about 2:30 in the afternoon.The left caliper seized closed again.This time, I had to release it on the shoulder of US 24 with tourist traffic zooming by.We returned to see Rob and he got us right in.He went to great lengths to recheck the van and get parts heading to the store before closing time for both the parts store and Big O.In short, we decided to warranty the left caliper and see what happened.So far, it is working fine with no new problems. Please thank Rob and the staff at the S. Nevada Big O Tire shop.
By Chuck | 10/23/2020
Nate always treats me like a VIP. Gives great advice, provides alternatives. He's never "pushy" trying to sell you on something you don't need. I trust this business.
By anonymous | 9/6/2019
I've been working with this franchise for 7 or 8 years, So long that I often make coffee after the staff takes my service order. Staff changes but they are always warm, genuine and helpful. They have often given me minor discounts which I appreciate as a senior on a fixed budget.
By Youngstown | 10/23/2020
Nathan and the office crew are great to work with. He always takes great care of me and my family.
By Carrie | 9/6/2019
Chris F. and team are always professional. They take care of my car every time, never any worries; even when I changed vehicles. They are everything you expect and then top it with what you don't expect. Chris is especially kind to me, offering assistance when needed. Really awesome guy.
By SMH | 10/23/2020
The friendliness was great.
By Katelyn | 9/6/2019
Wow! I've been looking for a reputable shop for MONTHS. As a young woman, I tend to get false information, overcharged, and mistreated. it was so nice and refreshing to find somewhere that actually is reputable.
By anonymous | 10/22/2020
Great as always. Love these guys!
By anonymous | 9/6/2019
Just wanted to say thanks to Nathan and the rest of the crew. Went in for a break job and I was in and out in no time. Great service. And great prices. Very competitive and they were very professional. I will be coming back to get new shocks put on.
By VickiW | 10/21/2020
Nate Koldenhoven and his team are very professional, polite and helpful. They make sure that I understand the problem and what it took to fix it. I use this Big O location for all my car needs for my car, 2 daughter's cars, 2 granddaughter's cars and a few friends have started going there also.