
By Greg | 9/6/2019
I was welcomed by friendly people and they completed the work quickly and for a reasonable price. Very pleased!

By Bob C from Bakersfield | 3/13/2021
The staff was very courteous, friendly and extremely professional. The work was excellent and the experience was absolutely first rate. I'll be bringing my 2and car in for service next month.

By Gerald | 9/6/2019
Charlene is especially good at customer service and knowledge of our vehicles service needs from routine to routine maintenance visits.

By Anonymous | 3/9/2021
The customer service person, a male tech that checked me in, and a female CSR that did my final billing, both were professional, friendly, and very helpful. They even got my car done in under an hour as I had to wait over my lunch hour! That's incredible! Thank you big O.

By David | 9/6/2019
First time I used Big O and it was great.

By RonR | 3/7/2021
Online appointment scheduling was convenient and easy. My appointment was scheduled promptly and confirmed quickly. Online reminders to leave for my appointment were much appreciated! Service attendant was friendly, polite and explained service in detail. Called and followed up with me on additional items needed and/or recommended. Work was completed in a timely manner, at the price that I was quoted. Attendant answered all my questions and provided information on Big O Tires financing as a payment option now or in the future for larger expenses such as tires. Great service all the way around!!!

By Bill | 9/6/2019
Very friendly took care of me right away good people

By Pmack | 3/6/2021
Technician was efficient and communicated with me promptly regarding the issue with my vehicle. Although my tires are not wearing evenly he went out of his way to figure out a solution.

By Todd and Jessica Crenshaw | 9/6/2019
Charlene, is absolutely amazing! She absolutely makes every visit enjoyable!!

By Kevin A. | 3/5/2021
Everybody treats you like royalty service is always very friendly and they are very flexible with trying to work you in if an appointment wasn't made if it is within their power based on what they currently have going on the docket.

By Don | 9/6/2019
David was a lot of help in getting what I needed

By Richard M. | 3/2/2021
I’ve known the personnel for awhile

By Rusty | 9/6/2019
The front desk lady was very considerate that I was worried about being late for work and they took care of my flat fast and free....so awesome!

By J Gardner | 2/25/2021
We have been doing business with Big O for years and we won't go anywhere else. We like the people , we get great service and great pricing - there is no reason for us to go anywhere else.

By Michelle | 9/6/2019
Char is very nice and helpful. I feel very confident with her advice and as a woman I don't feel that I'm being bamboozled by shady mechanics.

By Antonio G. | 2/19/2021
This was actually my 3rd visit to Big O Tires after looking on so many positive reviews online about this place. Ramon, David, and Charlene are awesome. I showed up a little bit late to my appointment, but they had coffee, a nice waiting area, and TV to watch. Everything was explained to me on what they were going to do, and prices were reasonable. Ramon also gave me a schedule of when my vehicle needed to come in for maintenance to address certain parts. Ramone also took the time to explain some of the possible reasons why my air conditioner was not blowing air, and when is the best time to have the air conditioner checked. Excellent customer service all around, and highly recommend.

By Holden | 9/6/2019
They were very knowledgeable and were able to point out a hidden leak in my axle for free.

By Gary M. | 2/14/2021
I have been a loyal customer of the Coffee road branch for many years because they are simply great. Honest, thorough, courteous, efficient, fair competitive prices. Honesty is the most important part of my admiration. I will continue to recommend you!

By Felix | 9/6/2019
Always friendly Sharon is all helpful and great to work with will be back soon for tune up

By Jeannie G | 2/12/2021
This is the only place I take my car. They are always fast and friendly fix my car. If it’s not a service they offer then I go where they recommend.