
By Rick | 9/6/2019
Charlene and the rest of the staff at the Coffee Road location in Bakersfield CA are always professional but also personable. I won't go anywhere else for my trucks maintenance and services.

By Dave D | 8/24/2021
Excellent communication and FAST, FRIENDLY service!!! HIGHLY RECOMMEND TO ANYONE IN NEED OF THEIR PRODUCTS AND/OR SERVICES!!!!!

By Jack | 9/6/2019
very satisfied with the professionalism of the staff at Big O, very honest, and their knowledge of my vehicle.

By Brad H | 8/21/2021
The team serviced our vehicle quickly and let me know when it was completed.

By Terry McCormick | 9/6/2019
Thanks for your survice I liked your prices and I will be back

By ML | 8/20/2021
Always treat us great and get the job done

By Ken Kneale | 9/6/2019
I have high expectations and am particular. I was pleased with my first experience.

By Liz Arias | 8/16/2021
Customer Service was beyond my expectations.

By Joseph | 9/6/2019
Th They were great with me and help me with my needs thank you.

By Martin | 8/15/2021
They deliver what they promise. Quality work with extremely knowledge and professionalism.

By John | 9/6/2019
Been a customer of Big O for longer than I can remember.... must be doing something right.

By Richard M | 8/14/2021
Appointment made, appointment kept. Processed quickly, comfortable wait about 75 minutes. Service person discovered interior filters needed replacement, got my approval. Cost to me was more than fair.

By Alyssa | 9/6/2019
Very nice, helpful employees. I think it was Ramon that helped me. The wait time was much shorter than was expected.

By Haley C. | 8/13/2021
From the moment I stepped in there everyone was friendly and welcoming. Communication throughout the process was awesome and I was given the price of fixing my car before it was done.

By Marilyn | 9/6/2019
Everyone is so friendly! And I have never had any complaints. My car is taken care 100% every time I take her in.

By RRR | 8/5/2021
They were able to get me in without an appointment and promptly put new tires on my car and got me back on the road in a timely manner.

By Karen | 9/6/2019
I only needed a flat tire repaired. The service was great, but it took about a hour for the repair to be done.

By Bakersfieldbobt | 8/4/2021
I feel confident that the work was performed correctly at a fair price.

By Kelly | 9/6/2019
Charlene always provides top of the line customer service. I truly trust her and the other employees I have worked with over the years!

By Jerry S. | 7/31/2021
We have trusted Big O on Coffee Road in Bakersfield for service for over ten years. Charlene has always taken great care of the process of appointments, scheuling the maintenance and communicating the findings of those working on the vehicle. The maintenance work has always been done well. Ramon has also done well. They make appropriate referrals when Big O does not do the type of work required.