By anonymous | 2/18/2021
Friendly staff, great service always.
By M.W. | 4/29/2024
It was pretty basic. I got a flat tire and needed to put my tire on balanced and put it on
By anonymous | 9/27/2020
Great customer service. They showed me what the car need and they took care of it.
By Stephen S | 4/28/2024
Super easy and exactly what I needed to get done with no BS.
By anonymous | 4/7/2020
Tommy is that man.. Always takes care of both my carsFrom lifting my truck to putting tires on my HHR If you want your car fixed properly.See Tommy at Big O In Canoga Park, California
By JCastillo | 4/20/2024
Staff were very professional, friendly and accommodating. They also provide clear description of work to be done and what is required.
By Frank | 3/30/2020
They always provided me a very satisfying job.
By James L. | 4/17/2024
Great service
By H | 3/26/2020
I contacted the store for tires and was assisted by Tommy. He is very knowledgeable and provided me with excellent customer service. I had been to this location before and whoever was in charge before Tommy was not knowledgeable at all and I was never going back to Big O. But I decided to go in and saw that they had changed the management and had placed Tommy in charge. You can see the difference of knowledge and customer service. I will definitely be going back and you should give them your business. You will not be disappointed!
By Anonymous | 4/14/2024
Nelson was awesome I wish he lived in phoenix so I could hire him. Only thing I wish you didn’t charge a fellow dealer for install but I understand.
By Martin | 3/6/2020
best service ever!
By Franck A. | 4/2/2024
I called regarding a nail in one of my tires. Nelson was very courteous and ordered the tire that I needed. Once there he explained why he could not repair and confirmed that only one tire needed to be replaced. I truly appreciated his good spirit, knowledge and especially that he was not trying to make me buy 2 or even 4 tires when other places could easily try to do so...
By Diane Castle Erwin | 3/6/2020
Great service from Tom Chesney, store manager at the Canoga Park, CA location. I was offered a paper that mailed in, would give me a discount on the windshield wipers I had installed. I also received discounts from the e-mail sales & a card I received in the mail from the service center. I am always treated with personal service when I take my car into their station and I save many $$$ over the dealer prices!
By Frank | 3/27/2024
Flexible and professional
By Dawn | 2/19/2020
Great experience
By Jean P | 3/12/2024
Smooth check in process. Set reasonable expectations and exceeded them
By Debbie Carroll | 2/18/2020
They are excellent with their customer service.They are excellent as far as getting the work done promptly. They re excellent in answering any questions.They excel in every aspect. Expected. They re fantastic in every way.
By Monet R Davis | 2/29/2024
There was the owner Nelson who was so polite and professional. He was being very helpful and he was very informative. He accommodated me in a timely fashion
By anonymous | 1/25/2020
Tom was the best from the moment I hit the door. I was given great service . I dropped my car off at 8:00am and my car was ready by 10:30am
By gwb | 2/25/2024
I have always had excellent service at Big O - both at home and on the road. Reliable service and friendly associates.