Big O Tires

The store manager was very friendly, helpful and provided great customer service.

My service attendant, Carlos explained everything cost wise in a professional and friendly manner, which I appreciate. During the time they have my vehicle, they kept me informed on the diagnostic center and where they were in the repair and discuss it with me test driven. They did everything they said vehicles working fine..

Surf and his staff was very friendly and helpful and I will be returning thanks

Great customer service

The only hiccup we had is the store not advising us that the tires we wanted weren't in stock and they wouldn't get any until 2pm when my appointment was at 8am. They were nice enough to give a $10 discount on both tires that were a higher price so I still replaced my tires and got an oil change as planned. Thank you!

Everything was explained, price was discussed and agreed upon. I'm satisfied

Satisfied customer.

The manager has a very high knowledge of all workings of everything needed. I’ve been going to Big O for years. And will definitely continue to do so.

Went there because a nail was in my tire. They repaired it at no cost and did it in a timely manner. Thank you.

The customer service representative Junior was extremely helpful.

Great job and fair price

I've been going to the Chino BOT for 7 years and have always been pleased with their service.

Good service

Carlos was very friendly and explained my options. Offered the best value for my money Kept me informed as to my car

Great service, fair prices.

I have always received very good service. I will continue to come back.

They were very friendly and helpful for my visit .

Very good service and everything was communicated very clearly.

Fast service, and good price.

Waiting room was clean and I was able to use the Wi-fi while I waited for my wife to pick me up. Service rep was polite and courteous and efficient.