Big O Tires

Had a very good experience at the store on Irvine Center Drive (near Research Drive) on Friday afternoon, October 4th, around 12:45 pm. Went to have a nail checked and removed which was stuck in one of my tires. Originally, I was quoted $25 for a tire repair. Once the store team inspected the nail they simply removed it and didn't charge me a penny for their effort since there was no puncture involved. I'm sure there are other companies that would have gone ahead and charged me the $25 anyway. My takeaway is that the folks working in this store are very honest and although I didn't do any other business on this occasion, I'm sure I will in the future, starting with my next oil change which appears to be significantly less than a comparable one from the next door Jiffy Lube. Always looking for honest places to do business with and look forward to my upcoming business with your store at this location.

Salespeople and technicians were helpful, friendly, and knowledgeable

All good

Friendliness of all all employees

Staff was well informed and friendly making the whole experience a positive one.

Job done right and quickly, very short wait considering getting new tires and checking wheel alignment.

Fast, efficient service from Will even though the place was swamped with people. Great manager.

Friendly

Did a good job taking care o my tire problem, explained all my options.

Aureliano was very professional and kept me informed about my vehicle and the progress the team was having while I was waiting in the waiting room.

Very professional attention

I went into get a flat tire fixed. It was relatively fast for not having an appointment in Saturday.

Good service

My air conditioner died a block away I came in and they helped me immediately. Looked at it pretty much immediately and fixed it within a couple hours, thank you very much. Aureliano Garcia Alvarez Was wonderful helped me every step of the way.

Long term customer and very pleased with service.

This location is very close to our home and they are very kind and do their great job.

Very good service. Mr. Garcia was very friendly and knowledgeable. The total cost was actually a little less than quoted. Keep up the good work guys :)

This process was easy from scheduling my appointment, applying for the bigotires credit card was also a nice plus! All staff had a super friendly attitude and were very attentive, you could tell they work as a team! My car was ready to go in a hour so I wasn’t waiting long at all!

I cannot say enough amazing things about Tony and the staff. They have been beyond personable, helpful, and reliable. I will not take my car anywhere else and have already recommended them to my friends. Thanks guys! Keep up the great work!!

I am a repeat customer, the service is efficient and staff friendly. I is why I return and use this store for my tires.