Big O Tires

885 ratings
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Location

8767 Irvine Center Dr, Suite A,
Irvine, CA 92618

Gary

By Gary | 9/6/2019

Most of the time they do a great job and get me in and out in a reasonable amount of time. However, every once in a while the estimated wait time is far less than the actual wait time. It seems like the mechanic is pulled away from your vehicle and forgets to return to finish the work so I recommend checking in on the status of your vehicle on a regular basis to keep them working on it.

Carrissa

By Carrissa | 9/6/2019

Chris helped me out during my visit and he was so knowledgeable and had great customer service. I will definitely be referring other friends and family to come here and I will continue to come here because of How good I was treated.

Jenny

By Jenny | 9/6/2019

I am very satisfied with the service!

Craige

By Craige | 9/6/2019

Great job

Steve

By Steve | 9/6/2019

This was honestly the best experience i have ever had at a tire store!

Steven

By Steven | 9/6/2019

Will was such a life saver, super knowledgeable and helpful. Took a stressful moment and really turned it around for me. That guy is awesome

anonymous

By anonymous | 9/6/2019

The staff were helped me find a tire at the price that I wanted. They were pleasant to work with.

anonymous

By anonymous | 9/6/2019

Have used them for years and am extremely satisfied with the service.

Yao

By Yao | 9/6/2019

n/a

anonymous

By anonymous | 9/6/2019

Excellent customer service. The tire info I needed was explained clearly and concisely, as well as info on some additional services I decided to add while I was there. The price for all was acceptable, and the time it all took was much shorter than anticipated. I would definitely recommend this store to my friends and family.

Glenn

By Glenn | 9/6/2019

I was very pleased at the quality and timeliness of the work. Was surprised at charge of $90 for only toe-in setting.

anonymous

By anonymous | 9/6/2019

Purchased my tires from Big O in September. Received a reminder in the mail to get them rotated, together with a coupon for a discount for service. Called ahead, and it was very busy, so I turned up on Sunday morning, first thing. Super quick, polite and NO CHARGE. Car is running smoothly and I'm glad I stopped in. Will purchase my next tires there too.

David

By David | 9/6/2019

The service was excellent and took a reasonable amount of time.

Brian

By Brian | 9/6/2019

Great prompt service. In and out quickly without an appointment.

Craig

By Craig | 9/6/2019

Generally good, but did not enjoy waiting so long to be served.

anonymous

By anonymous | 9/6/2019

Had gotten a guote about a month ago and they beat my price. Fast friendly and out the door in an hour. Great experience.

Christopher

By Christopher | 9/6/2019

It was busy, with a lot of customers flat and leaking tiers. It felt understaffed in the office, while it looked overly busy in the back. With a wait of over three hours for most of the customers, the waiting area felt small. However, the work was done well and with a smile.

Brian Midland

By Brian Midland | 9/6/2019

I came in 15 minutes prior to closing and they helped me with my flat tire repair. Helped me out in a big way and I was very appreciative.

Monique

By Monique | 9/6/2019

This store had great customer service. The only thing was it was long wait to check in my car.

Jennifer

By Jennifer | 9/6/2019

Armando was really great, attentive and knowledgeable! He's truly an asset to your corporation. Everytime I visit this location I'm always impressed with their service!