Big O Tires

885 ratings
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Location

8767 Irvine Center Dr, Suite A,
Irvine, CA 92618

Bob Short / Preferred Painting

By Bob Short / Preferred Painting | 9/6/2019

I needed brakes for my Ford transit van it was a Sunday afternoon at 1 PM they said they could still have it complete by closing time at 4 PM that Sunday which they did excellent service excellent accommodation I will definitely return back for other services as well tires for my vehicles

anonymous

By anonymous | 3/3/2020

Great and expeditious service. Delivered as promised.

Faye

By Faye | 9/6/2019

Very helpful

Nelson

By Nelson | 3/2/2020

Staff was very friendly and helpful. Highly recommend this store to other

anonymous

By anonymous | 9/6/2019

From the start to the end very satisfied. I Had just had AAA fix a flat and went to bigotire. I Told the service tech I would need 4 cheapest tires. $650 later took care of everything. The Only thing I can say to work on would be to look at the deals sent to customers. I have recieved E-mails with coupons and or deals but never needed them at the time. As a retail mgr. I'm Sure you have coupons or weekly/ monthly deals. Ex. Buy 4 tires get 2 free. Other then that very satisfied. Thank you

Fernando

By Fernando | 3/2/2020

Everything was clear and service was expeditious, as well as knowledge of the vehicle's history and comments.

Esther

By Esther | 9/6/2019

I was promptly attended to with excellent customer service. We were called back very quickly about our problem. The overall experience has left me with a high impression of Big O Tires.

Jim

By Jim | 3/2/2020

Josh was great. Very personable. Found discount on my service within my coupon. Clearly explained additional charges for my vehicle. No surprises.

Iffat

By Iffat | 9/6/2019

Great service

Kenya

By Kenya | 2/27/2020

Everyone is friendly, only thing is the phone. Sometimes you get through right way other times it will take 4 trys

Mandy

By Mandy | 9/6/2019

Everyone was extremely helpful! Thank you.

Faith

By Faith | 2/26/2020

Thanks for your great customer service!

Jim

By Jim | 9/6/2019

Good! Problem is still there though

Filippa

By Filippa | 2/25/2020

I have been a Big O customer for several years. The service manager, Josh Edwards is very friendly yet professional. He listens and takes care of my needs promptly. I have been very happy with the service at my Big O location.

Allen

By Allen | 9/6/2019

Excellent service!

Trudi

By Trudi | 2/25/2020

Originally, I came in to the store to have a front headlight replaced. I have been having an ongoing issue with the check tire light, and the manager that was there on Sunday, wanted to get to the bottom of this, and we finally found out that there was a nail in my tire, which was fixed, and also my fob is now working correctly. I appreciated the time that everyone took to fix the two ongoing issues I have had.

Jennifer

By Jennifer | 9/6/2019

It was a friendly environment and they were efficient with my service. I will return again for any of my car maintenance.

Diane

By Diane | 2/24/2020

Store is always very busy and has long wait times but the intake staff is always as friendly and accommodating as possible.

Tina

By Tina | 9/6/2019

missed my morning appt. they helped me out later in the day. great service. great attitude by the staff.

Jeff

By Jeff | 2/12/2020

Friendly service.