By Bob Short / Preferred Painting | 9/6/2019
I needed brakes for my Ford transit van it was a Sunday afternoon at 1 PM they said they could still have it complete by closing time at 4 PM that Sunday which they did excellent service excellent accommodation I will definitely return back for other services as well tires for my vehicles
By anonymous | 3/3/2020
Great and expeditious service. Delivered as promised.
By Faye | 9/6/2019
Very helpful
By Nelson | 3/2/2020
Staff was very friendly and helpful. Highly recommend this store to other
By anonymous | 9/6/2019
From the start to the end very satisfied. I Had just had AAA fix a flat and went to bigotire. I Told the service tech I would need 4 cheapest tires. $650 later took care of everything. The Only thing I can say to work on would be to look at the deals sent to customers. I have recieved E-mails with coupons and or deals but never needed them at the time. As a retail mgr. I'm Sure you have coupons or weekly/ monthly deals. Ex. Buy 4 tires get 2 free. Other then that very satisfied. Thank you
By Fernando | 3/2/2020
Everything was clear and service was expeditious, as well as knowledge of the vehicle's history and comments.
By Esther | 9/6/2019
I was promptly attended to with excellent customer service. We were called back very quickly about our problem. The overall experience has left me with a high impression of Big O Tires.
By Jim | 3/2/2020
Josh was great. Very personable. Found discount on my service within my coupon. Clearly explained additional charges for my vehicle. No surprises.
By Iffat | 9/6/2019
Great service
By Kenya | 2/27/2020
Everyone is friendly, only thing is the phone. Sometimes you get through right way other times it will take 4 trys
By Mandy | 9/6/2019
Everyone was extremely helpful! Thank you.
By Faith | 2/26/2020
Thanks for your great customer service!
By Jim | 9/6/2019
Good! Problem is still there though
By Filippa | 2/25/2020
I have been a Big O customer for several years. The service manager, Josh Edwards is very friendly yet professional. He listens and takes care of my needs promptly. I have been very happy with the service at my Big O location.
By Allen | 9/6/2019
Excellent service!
By Trudi | 2/25/2020
Originally, I came in to the store to have a front headlight replaced. I have been having an ongoing issue with the check tire light, and the manager that was there on Sunday, wanted to get to the bottom of this, and we finally found out that there was a nail in my tire, which was fixed, and also my fob is now working correctly. I appreciated the time that everyone took to fix the two ongoing issues I have had.
By Jennifer | 9/6/2019
It was a friendly environment and they were efficient with my service. I will return again for any of my car maintenance.
By Diane | 2/24/2020
Store is always very busy and has long wait times but the intake staff is always as friendly and accommodating as possible.
By Tina | 9/6/2019
missed my morning appt. they helped me out later in the day. great service. great attitude by the staff.
By Jeff | 2/12/2020
Friendly service.

